Director of the Multicultural Student Center & Urban Leadership Learning Community

Location: Center for Student Success

Pay

$65,000-$70,000 annual salary

Schedule

Monday–Friday, business hours

About the Role

The Director reports to the Assistant Vice President for Student Success and oversees the Multicultural Student Center (MSC), supervises the Center for International Education (CIE), and directs the Urban Leadership Learning Community (ULLC). The Director collaborates with the Associate Dean of Diversity and Inclusion and the Division of Enrollment Management to promote inclusive excellence and an equitable environment for underrepresented students.

The Multicultural Student Center supports all underrepresented student populations, including African American, Latin American, Asian American, and Native American (ALANA) students, and creates opportunities for those not eligible for State/Federal or scholarship programs like HEOP/MLK and ULLC. The Director assists students with academic, financial, and personal matters and serves as a consultant to the university community, alumni, and the broader Buffalo community.

Responsibilities

• Increase campus awareness of multiculturalism, diversity, and underrepresented student populations, particularly first-generation college students.
• Formalize mentoring, support, and advocacy processes for students from historically underrepresented groups through meaningful interactions.
• Develop workshops, trainings, and opportunities to foster inclusive learning and living environments.
• Direct strategic planning initiatives and manage MSC resources, including budgeting and staffing.
• Nurture leadership development of underrepresented students and serve as a secondary advisor to cultural student clubs and organizations.
• Engage in assessment activities by developing, monitoring, and evaluating programs for effectiveness.
• Provide awareness of annual ALANA heritage months, including the annual Rev. Dr. Martin Luther King, Jr. celebration.
• Coordinate award committees and assist in raising funding for endowed scholarships through alumni networks and off-campus entities.
• Provide direct leadership for the ULLC Coordinator and program, including planning and implementing the ULLC Boot Camp, developmental workshops, and other program facets.
• Serve as a guide on multicultural student issues for faculty, staff, alumni, and the broader community.
• Liaise with undergraduate and graduate admissions counselors to support targeted enrollment strategies for underrepresented students.
• Provide training for the enrollment management team, including annual training for campus tour guides on supporting underrepresented students.
• Collaborate with enrollment management on campus events to engage prospective students with current students.
• Coordinate a welcome program for new students of color.
• Represent MSC at open houses, accepted student days, and new student orientation events.
• Partner with the Associate Dean for Diversity & Inclusion to support the campus climate on race strategic plan.
• Represent the university at local, regional, and national conferences.
• Serve on select committees such as the Bias Response Team and the Cura Personalis team.

Requirements

• Master’s degree required.
• Relevant experience in Student Affairs, Counseling, Education, or related fields.
• Appreciation of both the liberal arts and Jesuit core values.
• Minimum of 5 years of experience as an administrator in higher education or a related field, with a proven record working with ALANA student populations.
• Must be eligible to work in the United States.

Skills

• Passionate and discerning in building relationships with a wide range of constituencies.
• Budget and management skills.
• Experience supervising professional and support staff.
• Flexibility for evening and weekend hours as needed.
• Strong collegiate writing, communication, and computer competency.

Benefits

• Comprehensive insurance benefits (health, dental, vision, life, and long-term disability) available the first of the month after hire.
• 403(b) retirement plan with university contribution after one year of employment.
• Paid time off, including vacation, personal, sick time, and paid holidays.
• Tuition benefits for full-time employees and their qualified dependents.