Director of Technical Program Management - Trust & Infrastructure

About the role

The Director of Technical Program Management for Trust & Infrastructure will lead strategic technology programs that drive organizational efficiency and transformation within the Trust & Infrastructure TPM team. This includes programs that accelerate transformation to Hyperforce, Salesforce's infrastructure product offering built on top of third-party public cloud substrates.

Responsibilities

• Lead programs by aligning teams on scope, release planning, vision, and business goals — crafting program structure and securing cross-functional alignment.
• Drive Steering Committee meetings with key partners to make key decisions, remove obstacles, and address critical program issues, ensuring business goals and strategic vision are met.
• Partner with cross-functional teammates across functions — including Customer Success Group (CSG), Legal, Product, Sales, Marketing, Security, and Finance — to drive workgroup alignment on dependencies, status, milestones, and metrics.
• Anticipate and remove obstacles with urgency, and provide regular program reviews covering current state, risks, and critical issues.

Requirements

• 10+ years of enterprise software or technical program management experience at an enterprise technology company.
• 5+ years leading Software as a Service (SaaS) product development programs, with demonstrated understanding of the SaaS business model and its product development lifecycle.
• Deep experience with the software development lifecycle and agile methodologies, with the ability to apply this knowledge in dynamic environments.
• Outstanding organizational, communication, and relationship-building skills, and can drive consensus in a cross-functional, matrix management environment.

Qualifications

• Experience with Portfolio Management.
• Excellent analytical and problem-solving skills with a history of hands-on, detail-oriented execution.
• Ability to establish credibility and rapport with senior executives and individual contributors alike.
• Ability to master technical subjects and technologies relevant to the program.
• Related technical degree.

Skills

Strong candidates will have excellent communication skills across all levels of the organization — from individual engineers to senior executives — as well as a proven track record leading large, highly complex programs.

Benefits

At Salesforce, we offer a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

Pay

The typical base salary range for this position is $171,200 - $273,000 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $205,800 - $298,400 annually.

Schedule

This is a full-time position.