Director of Surgical Services

Why You’ll Love Working Here

• Competitive compensation – salary and benefits package designed to reward expertise, leadership, and contributions.
• Comprehensive health coverage – medical, dental, vision, and life insurance options.
• Future security – 401(k) retirement plan with employer matching.
• Generous paid time off – PTO and Extended Illness Bank (EIB) for work‑life balance.
• Career growth opportunities – professional development, leadership training, and advancement across the organization.
• Recognition & reward programs – celebrate employee achievements.
• Exclusive employee discounts & perks – special savings and benefits for team members.

Job Summary

The Director, Surgical Services provides strategic leadership and operational oversight for the surgical services department, ensuring safe, high‑quality patient care. Responsibilities include departmental planning, regulatory compliance, financial management, and fostering collaboration among multidisciplinary teams. The Director promotes a culture of excellence, innovation, and continuous improvement to optimize surgical outcomes, patient satisfaction, and operational efficiency.

Essential Functions

• Oversee daily operations of the Surgical Services department, ensuring effective scheduling, staffing, and resource allocation.
• Lead quality improvement initiatives to enhance patient safety, surgical outcomes, and operational performance.
• Collaborate with surgeons, anesthesiologists, nursing staff, and other stakeholders to coordinate surgical schedules, optimize patient flow, and facilitate interdisciplinary communication.
• Recruit, hire, and retain highly qualified surgical services staff; provide mentorship, professional development, and continuing education opportunities.
• Monitor and evaluate patient care processes and outcomes, address patient concerns, and implement strategies to improve satisfaction.
• Drive initiatives to create and sustain a positive work culture, achieving employee satisfaction and retention goals.
• Respond to and resolve patient care issues, complaints, and incidents; conduct investigations and implement corrective actions.
• Maintain current knowledge of industry trends, clinical best practices, and emerging technologies to keep the department competitive and compliant.
• Establish and monitor key performance metrics, using data‑driven insights to identify improvement opportunities and measure departmental success.
• Collaborate with Supply Chain and Procurement teams to manage inventory, surgical instruments, and equipment.
• Participate in strategic planning and organizational initiatives to expand surgical services and enhance market position.
• Perform other duties as assigned, maintain regular attendance, and comply with all policies and standards.

Leadership Responsibilities

• Provide leadership, mentorship, and professional development opportunities for departmental staff.
• Schedule employees to ensure effective use of resources and consult with leadership on staffing issues.
• Conduct performance evaluations, set goals, and provide feedback.
• Collaborate with hospital leadership on strategic direction, budgeting, resource allocation, and long‑term planning.
• Monitor expenditures to ensure cost‑effective service delivery.
• Evaluate and implement new technologies to enhance operational efficiency.
• Develop and implement departmental policies, procedures, and protocols to optimize quality and efficiency.
• Ensure compliance with regulatory bodies, oversee accreditation processes, and participate in audits and inspections.
• Follow established quality control practices to ensure accuracy, consistency, and safety.
• Work closely with leadership teams to coordinate and improve service delivery.
• Stay up‑to‑date with industry advancements, new technologies, and regulatory changes.
• May perform staff‑role duties when required, meeting all competencies for the job.

Qualifications

• Bachelor’s Degree in a relevant field required, or seven (7) + years of direct experience in lieu of a bachelor’s degree.
• Master’s Degree preferred.
• 3‑5 years of experience in a closely related field with a bachelor’s degree required.
• 3‑5 years of previous leadership experience preferred.

Knowledge, Skills, and Abilities

• Strong leadership, organizational, and communication skills.
• Ability to collaborate with interdisciplinary teams and manage cross‑functional relationships.
• Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
• Effective communication with leadership, team members, and stakeholders.
• Ability to delegate, manage tasks independently, and meet deadlines.
• Problem‑solving and critical‑thinking skills.
• In‑depth knowledge of industry best practices and regulatory compliance.
• Strong organizational and time‑management skills.
• Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.

Licenses and Certifications

• RN – Registered Nurse – State licensure and/or compact state licensure required.
• BCLS – Basic Life Support issued by AHA, ARC, or AS