Director of Supply Chain
Location: Goldsboro / Raleigh, NC preferred (hub presence desired); open to relocation with assistance provided.
About the Role
This position reports to the CEO and oversees a national distribution network of 6 to 7 third-party logistics centers, consolidating toward 4 to 5. The role manages national LTL and truckload freight of large, palletized equipment and leads a team of 4 to 6 warehouse and distribution staff, 1 to 2 shipping analysts, and a customer service team of 6 to 7.
Responsibilities
- Lead and optimize the company's nationwide third-party logistics (3PL) network, including evaluating provider performance, consolidating distribution locations, and strengthening strategic partnerships.
- Oversee LTL and truckload transportation for large, palletized commercial equipment, ensuring high service levels and cost-effective freight operations.
- Manage warehouse and distribution operations across multiple facilities while leading warehouse personnel and shipping analysts.
- Provide leadership for the customer service and order management function, ensuring exceptional customer support and efficient order fulfillment.
- Develop operational metrics and performance dashboards to monitor inventory accuracy, service levels, freight spend, and distribution efficiency.
- Partner closely with executive leadership, finance, sales, and operations to align supply chain strategy with the company's continued growth and product expansion initiatives.
- Identify and implement continuous improvement opportunities that enhance operational performance and contribute to profitability.
Requirements
- 8+ years of progressive experience in supply chain, logistics, or distribution leadership.
- Demonstrated success managing warehouse operations, third-party logistics providers, and nationwide freight transportation in a hands-on capacity.
- Experience selecting, managing, and optimizing 3PL partnerships, including vendor evaluations, service level agreements (SLAs), performance scorecards, and contract transitions.
- Strong background shipping oversized, palletized commercial products through LTL and truckload carriers.
- Proven ability to improve on-time delivery performance while reducing transportation and distribution costs.
- Comfortable working in a lean, fast-paced environment where initiative, accountability, and hands-on execution are essential.
- Experience utilizing ERP and Warehouse Management Systems (WMS) to support operational decision-making and network optimization.
- Bachelor's degree in Supply Chain Management, Business Administration, Logistics, or a related discipline.
Preferred Qualifications
- Experience within foodservice equipment, commercial equipment, manufacturing, or durable goods distribution.
- Background supporting organizations transitioning from traditional distribution to branded product ownership.
- Familiarity with customer service, order management, or customer operations leadership.
- Experience working within a private equity-backed, high-growth, or rapidly evolving business.
- Lean, Six Sigma, or other continuous improvement certifications.
- Demonstrated leadership potential with interest in expanding into broader operational or executive leadership roles.
Pay
$180,000 to $195,000 base, plus 25% to 35% bonus; equity potential for the right candidate.
Why Join?
This is a rare opportunity to build a critical business function from the ground up within a growing organization. You'll work directly with executive leadership, influence company strategy, and have a meaningful impact on operational performance and profitability. Rather than inheriting a mature organization, you'll help shape the future of the supply chain function, implement best practices, and establish scalable processes that support continued growth. The organization values leaders who are collaborative, resourceful, and willing to roll up their sleeves to solve challenges. If you're looking for a high-visibility leadership opportunity where your ideas and execution will make a measurable difference, this role offers an excellent platform for long-term career growth.