Director of Supply Chain

Valencia, CA | Supply Chain | Exempt | Reports to Chief Operations Officer

About The Opportunity

Lief Labs is seeking a strategic, hands-on Director of Supply Chain to lead our end-to-end supply chain organization in Valencia, CA. In this high-impact leadership role, you will oversee Strategic Sourcing & Procurement, Supply Chain Planning, and Customer Operations—helping ensure the right materials, production plans, supplier partnerships, and customer commitments come together with speed, accuracy, and accountability. This is an opportunity for a proven supply chain leader to shape strategy, build stronger operating rhythms, improve service levels, reduce risk, optimize working capital, and support growth in a regulated nutraceutical manufacturing environment.

Responsibilities

• Lead the full Supply Chain organization across Strategic Sourcing & Procurement, Supply Chain Planning, and Customer Operations.
• Set and execute supply chain strategies that improve customer service, production readiness, material availability, cost, quality, inventory health, and working capital.
• Oversee sourcing and procurement activities, including supplier selection, RFIs/RFPs, negotiations, purchase order execution, onboarding, vendor performance, and supply risk mitigation.
• Guide supply planning processes, including MRP governance, planning parameters, production proposal review, master production planning, capacity alignment, and short- and long-term supply plans.
• Ensure planning is aligned with customer orders, production schedules, procurement, manufacturing capacity, quality release, material availability, and logistics execution.
• Lead Customer Operations, including order management, customer communication, fulfillment execution, service issue resolution, and on-time/in-full performance.
• Serve as an escalation leader for complex supplier, customer, planning, material availability, and fulfillment challenges.
• Partner closely with Operations, Quality, Product Development, R&D, Finance, Commercial, Logistics, suppliers, and customers to align priorities and execution timelines.
• Track and improve key performance indicators such as supplier performance, cost savings, material availability, inventory health, production plan adherence, order accuracy, OTIF, service levels, and customer satisfaction.
• Coach, develop, and hold accountable supply chain leaders and team members while building a high-performing, analytical, and ownership-driven team.

Requirements

• Bachelor’s degree in supply chain management, business administration, or a related field; master’s degree preferred.
• 10+ years of progressive experience in supply chain, sourcing, procurement, planning, customer operations, logistics, or related operational leadership roles.
• 5+ years of people leadership experience, including leading managers, supervisors, planners, buyers, customer operations professionals, or cross-functional teams.
• Experience in nutraceutical, food, consumer goods, pharmaceutical, or another regulated manufacturing environment preferred.
• Deep knowledge of strategic sourcing, supplier relationship management, RFIs/RFPs, contract negotiation, cost savings, supplier performance, dual sourcing, and risk mitigation.
• Strong command of supply chain planning, MRP, production planning, capacity alignment, inventory management, material availability, and planning analytics.
• Experience with customer operations, order management, fulfillment execution, customer communication, service issue resolution, and OTIF performance.
• Ability to interpret complex operational data, identify root causes, evaluate tradeoffs, and make timely decisions.
• Excellent negotiation, communication, stakeholder management, and relationship-building skills.
• Proficiency with ERP systems, supply chain planning tools, reporting tools, Microsoft Office, and data analysis; SAP Business ByDesign or similar ERP experience preferred.

Benefits

• Medical, dental, and vision coverage
• 401(k) retirement plan
• Life insurance
• Wellness benefits
• Education reimbursement
• Paid time off (PTO)

Pay

The salary range for this position is $160,000 - $200,000 USD. Starting pay depends on job-related factors including market demands, experience, training, skills, and education.

Schedule

This role is performed in a Good Manufacturing Practice (GMP) manufacturing environment with controlled facilities, documented processes, and strict quality and regulatory standards. Some travel may be required, including local supplier, customer, warehouse, or business-related travel and occasional out-of-area travel as business needs require.