Director of Student Affairs - CCC

Responsibilities

• Develop and implement comprehensive programs and services to support student engagement, retention, and success
• Proactively engage change management strategies to deliver programs and services
• Evaluate policies and procedures to enhance the student experience
• Provide guidance and oversight for the Student Affairs team and manage department budgets
• Direct the business development process to increase community resources, job leads and externship sites
• Track and achieve daily/weekly run rates for placements, job lead development and re-entry activities
• Identify goals and vision for department to guide individuals and teams
• Acquire and apply up-to-date information from student services, education and healthcare industries to meet business objectives
• Align the organization with the local business community to support priorities, and embrace change
• Coordinate resources and arrange organizational systems
• Oversee campus programs and activities related to student development, leadership, and diversity initiatives
• Support student organizations, clubs, and governance bodies by providing mentorship and resources
• Advocate for student needs, addressing issues and providing resources for conflict resolution
• Create an environment that engages staff, and provides quality student relationships and professional development, while developing purposeful relationships within the local health care community
• Monitor and maintain compliance with federal, state, and institutional regulations, including Title IX, ADA, and FERPA
• Manage reporting processes for incidents related to student conduct, academic integrity, and campus safety
• Serve as a liaison between students and administration, promoting transparency and open communication
• Partner with academic departments and other campus units to provide comprehensive student support services
• Represent the institution in external and internal forums related to student affairs
• Establish/maintain a high performance team of professional, motivated and engaged staff utilizing effective training, performance management and career-development activities while leading them to achieve established business results and performance metrics
• Recognize and reward employee contributions and achievements

Qualifications

• Bachelor’s degree in Business Administration, Education, Human Sciences, or a related field required
• Minimum of 4 years of experience in Student Affairs, Student Services, Graduate Employment/Career Services, or Education Management Services such as Admissions, Financial Aid or Academic Affairs
• Experience with student management platforms like Campus Nexus (preferred)
• Experience in training, professional development, and performance management
• Facilitates regular, meaningful two-way communication
• Identify trends and track key metrics to determine overall effectiveness of initiatives and support of business goals and adjust strategies accordingly
• Understand the implications of new information for both current and future problem-solving and decision-making
• Be aware of others' reactions and understanding why they react as they do
• Present ideas in a clear and compelling manner, both verbally and in written format
• Exceptional listening and conflict resolution skills
• Openness to adopting new technologies, approaches, and methods for career services delivery, especially in response to evolving workforce demands
• Drive, and be accountable for, results in a fast-paced environment