Director of Strategy & Business Operations

About the role

The Director of Strategy & Business Operations will own and drive high-impact initiatives across Home Solutions' customer acquisition business. This is a senior, cross-functional operator role at the center of the company. You will partner directly with leadership to identify where we should invest, what we should fix, and how we scale profitably. You will not just analyze the business — you will help run it.

What You'll Do

• Own and drive high-impact, cross-functional initiatives with clear P&L accountability.
• Evaluate, prioritize, and execute new growth opportunities across channels, markets, and services.
• Set the roadmap for improving unit economics and marketplace efficiency across both consumer and service provider dynamics.
• Identify where we can unlock revenue, expand margins, or eliminate inefficiencies — and lead the implementation.
• Partner with Marketing, Product, Finance, and Operations to improve funnel performance, pricing strategy, and marketplace liquidity.
• Build and oversee the analytical infrastructure (models, dashboards, KPI frameworks) that informs executive decision-making.
• Lead rigorous business cases for major investments, new markets, and expansion bets.
• Monitor core P&L KPIs and proactively surface risks, trade-offs, and opportunities to the executive team.
• Establish scalable systems and processes that strengthen operational discipline as we grow.
• Leverage AI and automation tools to increase team velocity, improve insight quality, and raise performance standards.
• Develop and mentor high-performing operators as the function scales.

About You

• 4–8+ years of experience in consulting, investment banking, private equity, strategy, business operations, or senior roles in high-growth companies.
• Proven track record of leading cross-functional initiatives with measurable financial impact.
• Strong P&L fluency — you understand how revenue, costs, pricing, and capital allocation decisions connect.
• Exceptional structured problem-solving and business judgment.
• Comfortable operating in ambiguity and making high-quality decisions with imperfect information.
• Experience building models, evaluating unit economics, and designing performance frameworks.
• Strong executive communication skills — clear, direct, and decisive.
• Experience influencing senior stakeholders and driving alignment across teams.
• AI-native mindset — you leverage LLMs and automation tools instinctively to improve output and efficiency.
• Competitive, high-ownership mentality with a bias toward action.
• Experience in digital marketplaces or growth-driven environments is highly valuable.

About Us

At Home Solutions, we're on a mission to build a more innovative future for home services. Since 2017, we've been transforming how homeowners and service providers connect—replacing outdated lead-generation models with a smarter, outcome-driven approach. We combine proprietary media, AI, and deep data insights to reach 50M+ homeowners and match them with high-quality providers through seamless, high-intent experiences. Home Solutions has become a trusted growth engine for leading brands, helping generate over $1B in annual partner revenue while continuously innovating across channels, products, and customer experiences.

The Package

• We offer a competitive base salary based on experience.
• As a full-time team member at Home Solutions, you'll also enjoy a comprehensive benefits package, including health, medical, and vision insurance, a 401(k) match, short-term disability coverage, and a cell phone reimbursement.
• We support your well-being and growth with flexible time off, a bi-annual $500 Relax & Recharge bonus, a learning and development stipend, and a Charity Match program to give back to causes you care about.

EEOC Statement

All applicants are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or any other discriminatory factors. Please note that we do not provide immigration sponsorship for this role. All offers are subject to a background check.