Director of Strategic Partnerships

About the role

Manages and strengthens strategic partnerships critical to Security First Insurance's (Company) growth, distribution, and long-term business objectives. Serves as the primary relationship owner for assigned corporate and enterprise-level partners, driving profitable growth, business development, partner engagement, and operational alignment across the organization. Work involves relationship management, strategic planning, performance monitoring, cross-functional coordination, and issue resolution within a Florida Property & Casualty insurance environment. Work is performed under minimal supervision with moderate latitude in the use of initiative. The position relies on experience and exercises independent judgment to determine the best approach by using and interpreting Company policies, procedures, business objectives, and regulatory requirements.

Responsibilities

• Serves as the primary relationship owner for assigned strategic partners, maintaining strong executive and operational relationships that support Company growth and profitability
• Develops and executes strategic partner business plans with measurable goals related to growth, production, engagement, market penetration, and profitability
• Identifies opportunities to expand Security First's presence within partner organizations, agencies, locations, and producer networks
• Collaborates with Territory Managers to identify growth opportunities, coordinate engagement strategies, and support agency-level execution of corporate partnership initiatives
• Monitors and analyzes partner performance metrics, including new business premium, policy growth, quote volume, quote-to-bind conversion, agency penetration, producer engagement, profitability, and progress toward strategic goals
• Conducts business reviews and presents performance insights, recommendations, and growth opportunities to internal leadership and partner organizations
• Identifies, evaluates, and pursues new strategic distribution opportunities that align with Company growth, underwriting, and profitability objectives
• Partners with Sales, Marketing, Underwriting, Product, Operations, Technology, and executive leadership to support partner-specific initiatives, campaigns, training, product enhancements, and operational improvements
• Coordinates partner onboarding, implementation of new programs, and execution of strategic initiatives designed to improve partner performance and ease of doing business
• Provides partners with business insights, market intelligence, performance data, training resources, and strategic guidance to drive engagement and production results
• Resolves escalated business, service, operational, and relationship issues affecting strategic partners and agency networks
• Communicates partner feedback internally and advocates for improvements that enhance partner experience, operational efficiency, and business outcomes
• Represents the Company at partner meetings, conferences, conventions, leadership forums, industry events, and other business development activities
• Maintains awareness of market conditions, competitive trends, emerging distribution opportunities, and factors impacting partner and Company performance
• Ensures partner activities align with Company policies, underwriting guidelines, regulatory requirements, and profitability objectives

Requirements

• High School Diploma or equivalent
• Seven (7) or more years of experience in Property & Casualty insurance sales, distribution management, business development, strategic account management, or related insurance operations OR an equivalent combination of education, certification, training, and/or experience
• Experience managing complex, high-value strategic partnerships, agency networks, aggregators, or enterprise distribution relationships
• Strong understanding of personal lines insurance distribution models, agency operations, and Florida Property & Casualty insurance markets
• Experience developing and executing