Director of Strategic Parent Engagement, Alpha - $200,000/year USD

About the role

The Director of Strategic Parent Engagement serves as the trusted relationship anchor for every family's Alpha experience. They maintain their confidence through challenging moments, cultivate a community where belonging feels intentional, and establish conditions where satisfied families naturally become active advocates.

Responsibilities

• Own the relationship with every enrolled family—the evolving, deepening connection that ensures parents feel understood, not merely assisted
• Identify concerns before they surface as issues, and address them with discretion and interpersonal skill that preserves confidence
• Maintain visible presence where families gather: morning drop-off (7–9am), afternoon pick-up (2–4pm), evening parent gatherings, and select weekend programming
• Create a campus community with authentic depth—events, rituals, and interactions that foster a sense of belonging worth defending
• Encourage parent advocacy through organic means, delivering experiences of such consistent quality that referrals emerge naturally
• Sustain the ongoing dialogue about Alpha's AI-powered approach with families managing screen time questions, skeptical relatives, and occasional uncertainty—not only during enrollment but throughout their campus tenure
• Recognize when a family is misaligned with the community and manage that situation with the same professionalism you bring to all interactions—safeguarding the community is integral to serving it
• Establish the structures and cadences this role demands in a setting where the framework is still being developed

Requirements

• Currently reside within commuting distance of one of these campuses OR willing to relocate within 60 days (preference for candidates with existing community roots): Scottsdale, AZ; Greenwich, CT; Bethesda, MD; New York City, NY; Oklahoma City, OK; Austin, TX; Fort Worth, TX; Houston, TX; Chantilly, VA; or Kirkland, WA
• Legally authorized to work in the U.S. without sponsorship
• 5+ years in a relationship-focused role serving high-net-worth or ultra-high-net-worth families—private school admissions, luxury hospitality, philanthropy, or any setting where discretion, warmth, and social acuity were as critical as competence
• Proven capacity to maintain relationships through challenging situations with sophisticated families and preserve trust throughout
• Authentic presence and communication approach that builds confidence rapidly with affluent, high-expectation families—genuine rather than rehearsed
• Direct familiarity with independent, private, or non-traditional education—either professionally or as a parent—that provides credible perspective when families question the approach
• Exceptional conviction in AI-powered education and capacity to sustain that belief genuinely across years of parent relationships, not solely during enrollment discussions
• Availability for variable hours: early mornings (7–9am), late afternoons (2–4pm), evening events 2–3x/month, and occasional weekend activities

Nice-to-have Requirements

• Established connections within the local affluent community providing immediate, organic credibility on campus
• Private school or independent school background with demonstrated family retention and community depth—beyond enrollment metrics alone
• Experience managing high-stakes family relationships where your judgment and discretion were foundational to maintaining trust
• Natural aptitude for designing experiences—events, moments, environments—that make people feel part of something worth preserving
• Prior startup or early-stage experience where you built from the ground up and maintained composure amid rapid change

About Alpha

Alpha reimagines the school day around faster learning, stronger mentorship, and more time for students to build real-world skills. Roles with real student impact: Alpha hires teachers (guides), operators, admissions experts, school & curriculum leaders, and remote team members. Education work that pays like it matters: Alpha offers six-figure roles for people ready to help build a radically better school experience. A culture built for builders: Alpha is fast-moving, ambitious, and student focused. It’s for people who want to improve the system, not maintain it. Alpha is where you can do the most meaningful work of your career. There is so much to cover for this exciting role, and space here is limited.