Director of Parent Engagement, Alpha - $200,000/year USD

About the role

Forbes Alpha is hiring a Director of Parent Engagement to grow the campus waitlist to at least 150 students by combining community outreach, persuasive family conversion, parent advocacy, and strong ongoing family engagement.

Responsibilities

• Build local awareness through partnerships, community outreach, workshops, and events that generate qualified family interest
• Lead information sessions and one-to-one conversations that move prospective families from curiosity to enrollment
• Own timely follow-up, track family concerns and commitments, and improve inquiry-to-enrollment conversion
• Develop current parents into informed advocates who generate referrals and strengthen Alpha's reputation
• Resolve family concerns with discretion and sound judgment while protecting Alpha's educational model and standards
• Use AI tools daily to prepare communications, analyze feedback patterns, improve outreach, and explain Alpha's AI-powered approach to parents

Requirements

• Based near Lake Forest or Los Angeles/Malibu, able to commute daily, or willing to relocate within 60 days; relocation assistance is approval-dependent
• Substantial direct experience building trust with ultra-high-net-worth or similarly high-expectation families
• Parent-facing, client-facing, or family-facing experience in an independent or private school, family office, private wealth, premium education, or comparable elite client-services environment
• Proven ability to guide sophisticated stakeholders through high-stakes decisions with discretion, persuasive communication, and sound judgment
• Demonstrated ownership of measurable outcomes such as enrollment, conversion, referrals, fundraising, community growth, or client retention
• Active daily use of AI tools, with the ability to explain AI capabilities, risks, and limitations clearly to parents
• Willingness to work on-site full-time and attend early-morning, late-afternoon, evening, or weekend community events when needed

Qualifications

• Legal authorization to work in the United States without sponsorship

Skills

• Comfortable explaining how AI supports learning, where it has limits, and why Alpha's model produces exceptional outcomes
• Strong interpersonal and communication skills
• Ability to manage multiple tasks and priorities effectively
• Proficiency in using AI tools for communication and analysis

Benefits

• Health, vision, dental insurance
• 401(k)
• PTO

Pay

$200,000/yr

Schedule

Full-time