Director of Standards & Training

About the role

We are seeking an industry professional to lead our client partners standards and training program and initiatives. The ideal candidate will reflect the core AH values of customer service, expertise, social responsibility, innovation, flexibility, unified diversity, accountability & transparency and respect.

Responsibilities

• Lead the development, revision, and maintenance of organizational standards in accordance with ANSI Essential Requirements and client’s accredited Standards Developing Organization (SDO) procedures.
• Manage standards committee, consensus bodies, public comment periods, and all required standards documentation.
• Coordinate stakeholder outreach and engagement to ensure balanced representation throughout the standards development process.
• Identify opportunities for new standards, revisions, and technical guidance based on emerging technologies, research, industry needs, and regulatory trends.
• Serve as staff liaison to the Standards Committee and related working groups.
• Maintain standards development records and ensure ongoing compliance with ANSI accreditation requirements.
• Build and maintain relationships with other standards-developing organizations, code bodies, technical committees, and industry partners to identify opportunities for organizations standards to be referenced, harmonized, or incorporated into related standards, codes, and guidance documents.
• Support organizations advocacy initiatives by providing technical expertise on standards-related issues, developing supporting materials, and representing the organization's standards with government agencies, regulatory bodies, and strategic partners.
• Develop project plans, timelines, and strategic priorities for standards initiatives while providing regular progress updates to the CEO and Board of Directors.
• Develop and execute NADCA’s training strategy across in-person, virtual, and self-paced learning.
• Create and maintain self-paced online courses, certificate programs, and blended learning experiences within the organization's Learning Management System.
• Translate technical content from subject matter experts into engaging learning experiences, including interactive modules, assessments, job aids, videos, and other instructional resources.
• Oversee the development of conference education, webinars, technical courses, certificate programs, and custom training.
• Collaborate with volunteer subject matter experts to develop and update curriculum that reflects current standards, best practices, and emerging industry trends.
• Evaluate training effectiveness through participation metrics, learner feedback, and performance outcomes to drive continuous improvement.
• Identify opportunities to expand training offerings, strategic partnerships, and non-dues revenue through education.
• Work collaboratively with marketing, membership, certification, and events staff to promote training programs and maximize participation.

Qualifications

• Bachelor's degree or equivalent professional experience.
• Seven or more years of progressively responsible experience in standards development, association management, education and training, project management, or a related field, with demonstrated success leading complex initiatives, engaging diverse stakeholders, and delivering results.
• Experience working with volunteer committees, consensus groups, or technical advisory bodies.
• Demonstrated experience designing and developing adult learning programs using instructional design principles.
• Experience developing self-paced online learning using e-learning authoring software such as Articulate, Adobe Captivate, or similar platforms.
• Experience working within a Learning Management System (LMS) and developing SCORM-compliant online learning.
• Ability to translate complex technical information into engaging and practical learning experiences.
• Excellent written communication, facilitation, project management, and organizational skills.
• Proven experience serving as an organizational representative, including presenting to industry audiences, cultivating strategic relationships with external organizations and government agencies, and advancing collaborative initiatives.
• Commitment to delivering exceptional member experiences and driving organizational growth.
• Adaptability and Innovation: The ability to adapt to changing market conditions and industry trends, as well as innovative thinking to develop creative solutions to attract and retain members.
• Passion for the Mission: A genuine passion for the organization's mission and values can be instrumental in effectively promoting membership and engaging with members.