DIRECTOR OF SPECIAL INVESTIGATIONS

About the role

Under the general supervision of the Executive Director of Enforcement Operations, with wide latitude for independent initiative, judgment, and action, the Administrative Director, M‑I (Social Services) manages a team of child support specialists on a wide range of matters including investigations, identification and preparation of non‑paying cases for local or Federal prosecution, special projects to identify and obtain collections from difficult‑to‑collect child support obligors, performing investigations of a wide range of cases including those that are hard to enforce and may require criminal proceedings and noncustodial parents with barriers to payment. The manager is also responsible for planning and coordinating various special projects and initiatives to assist both custodial and noncustodial parents and to implement new child support enforcement strategies.

Responsibilities

• Provide management oversight and direction for the day-to-day operations of a unit made up of four (4) Supervisor I’s responsible for identifying, reviewing and investigating hard to enforce child support cases.
• Communicate with high level representatives of the District Attorneys’ Offices, the U.S. Attorneys’ Offices and other law enforcement agencies.
• Act as OCSS’s liaison to the State Attorney General’s Office, for prosecution of those individuals who provide false statements when applying for professional licenses.
• Ability to think and act creatively on hard to enforce child support cases where the non-custodial parent is evading child support and concealing assets.
• Develop cases for referral for criminal prosecution against those high-profile individuals who intentionally avoid paying their court ordered child support.
• Plan and coordinate various projects/initiatives and create project plans to identify and obtain collections from hard-to-collect child support obligors and to ensure payments and comply with all Federal, State and City mandates and regulations.
• Keep track of milestones and timelines for stakeholders and provide reports to the Executive Deputy Commissioner and her assignees.
• Conduct unit staff meetings, facilitating and encouraging relevant discussion, keeping staff abreast of agency goals and changes.

Requirements

• A baccalaureate degree from an accredited college or university.
• Four years of progressively responsible experience, including one year at the administrative or managerial level in a large governmental agency, business firm, civic or community organization operating in the area of social services.
• All candidates must have a baccalaureate degree from an accredited college and the one year of experience at the administrative or management level as described above.

Preferred Skills

• Strong supervisory skills.
• Strong writing skills.
• Strong investigatory and analytical skills.
• Competency with Microsoft Excel.
• Management experience in the fields of investigations or law enforcement, and experience conducting and supervising in-depth case reviews.
• Ability to create and promote a cooperative work environment.
• Strong interpersonal and customer service skills and the ability to work effectively with a wide range of individuals in a diverse work environment.