Director of Spa

Responsibilities

• Lead, manage, and hold the team accountable
• Oversee and manage the daily operations of the spa
• Train, monitor, and coach the performance of spa team members
• Manage spa team members
• Maintain a professional, clean, and safe spa environment for team members and guests

Requirements

• Prior experience in a Spa environment is highly preferred
• Excellent guest services experience and attitude; approachable, friendly, and professional
• Thorough understanding of Spa offerings and packages
• Work with Sales and Marketing teams to create packages and promotions as needed

Qualifications

The ideal candidate will have a strong background in hospitality and customer service, with a proven track record of success in managing and leading teams. They should be able to demonstrate excellent communication skills, both verbal and written, and possess a high level of attention to detail.

Skills

Strong leadership, organizational, and interpersonal skills are essential. The ability to multitask and prioritize effectively is also crucial. Proficiency in Spa operations and a passion for providing exceptional guest experiences are key.

Benefits

As part of the Makeready collection, we offer a variety of thoughtful benefits and perks for eligible team members, including accommodating PTO, medical/dental/vision benefits, 401k, and a wide range of additional ancillary benefits.

Pay

Competitive compensation package tailored to the candidate's experience and qualifications.

Schedule

Flexible schedule to accommodate the needs of the position and the team.