Spa Director
Lake Austin Spa Resort · Austin, TX · 1 wk ago
ManagementFull-time
What You’ll Do
- Lead a Culture of Wellness & Hospitality
- Coach and Develop a High-Performing Spa Team
- Foster a Culture Grounded in Kindness, Professionalism, Accountability, and Genuine Hospitality
- Recruit, Onboard, and Train Team Members
- Create an Environment Where Employees Feel Supported, Empowered, and Connected to the Resort’s Purpose and Values
- Elevate the Guest Journey
- Oversee the Complete Spa and Wellness Experience
- Anticipate Guest Needs and Create Memorable Moments
- Partner with Resort Departments
- Address Guest Concerns Thoughtfully and Proactively
- Maintain Spa Spaces Consistently Reflecting Exceptional Standards
- Shape the Wellness Experience
- Partner with Resort Leadership
- Curate Meaningful Wellness Offerings
- Strengthen Spa Identity
- Drive Operational Excellence
- Oversee Daily Spa Operations
- Manage Departmental Budgets, Payroll, and Financial Performance
- Implement Thoughtful Improvements
- Maintain Exceptional Standards
What We’re Looking For
- Leadership Experience
- Financial Acumen
- Communication, Organization, and Problem-Solving Skills
- Diversity and Inclusion
- Flexibility to Work Weekends, Evenings, and Holidays
Why Join Our Team?
- Opportunity to Shape Transformative Guest Experiences
- Dynamic, Guest-Focused Luxury Environment
- Opportunities for Growth and Advancement
- Strong, Team-Driven Culture