Director of Social Services
About the role
At Exton Post Acute, we believe that emotional well-being, dignity, and connection are essential components of quality care. Guided by our core values of Passion, Respect, and Excellence, the Director of Social Services provides leadership and oversight of psychosocial services, ensuring residents and families receive compassionate support, advocacy, and guidance throughout their care journey.
Responsibilities
- Provide leadership and oversight of social services programs to support the emotional, psychosocial, and practical needs of residents and their families.
- Ensure services are delivered in accordance with all applicable federal, state, and facility regulations, guidelines, and standards of care.
- Collaborate with interdisciplinary teams to support resident-centered care planning and ensure holistic support for residents’ well-being.
- Provide compassionate counseling, support, and advocacy for residents and families during admission, care transitions, and end-of-life planning.
- Serve as a key liaison between residents, families, staff, and external agencies to ensure effective communication and coordinated care.
- Support and guide staff in addressing resident concerns, behavioral challenges, and psychosocial needs with empathy and professionalism.
- Assist with discharge planning, resource coordination, and community referrals to support smooth transitions of care.
- Maintain accurate documentation and records in compliance with regulatory requirements and facility policies.
Qualifications
- Bachelor’s degree required; Master’s degree strongly preferred.
- Current LSW/CSW licensure preferred
- Experience as a social worker in a healthcare setting is required.
- Experience in a nursing home or rehabilitation center strongly preferred.
- Strong knowledge of regulations, standards, and guidelines governing nursing care facilities.
- Excellent communication skills with the ability to interact effectively and compassionately with residents, families, staff, and external agencies.
- Ability to balance strong advocacy with empathy, professionalism, and emotional support.
Benefits
- Tuition reimbursement
- Employee referral bonus
- Health, vision, and dental benefits
- 401(k) with match
- Employee engagement and culture committee
- Company-sponsored life insurance
- Employee assistance program (EAP) resources
Our Culture
Join our team at Exton Post Acute and Healthcare Center, a 120-bed Sub-Acute, and Long-Term Care facility where compassion and quality care are at the heart of everything we do. Our facility is thoughtfully designed with beautiful common spaces, creating a welcoming, home-like environment not only for our residents but also for our staff. We believe in fostering a positive and supportive workplace where employees feel valued, respected, and empowered to make a difference.
The annual salary for this position is $70,000 to $75,000.