Director of Social Services

About the role

Provide leadership, oversight, and direction for the Social Services Department, including developing, implementing, and evaluating departmental policies, procedures, and staff performance.

Responsibilities

• Recruit, interview, hire, onboard, and supervise Social Services staff in collaboration with the Human Resources Department.
• Coordinate resident admissions by completing psychosocial assessments, required documentation, resident and family orientation, and addressing adjustment concerns.
• Manage discharge planning by coordinating interdisciplinary meetings, arranging home health services, durable medical equipment, and community resources to support successful transitions.
• Facilitate care plan meetings, family conferences, Resident Council meetings (as requested), and provide ongoing support and advocacy for residents and their families.
• Complete timely and accurate social services documentation, including MDS assessments, BIMS, PHQ-2/PHQ-9 screenings, and other required psychosocial assessments.
• Investigate resident concerns, grievances, and allegations of abuse or neglect in collaboration with the Administrator and interdisciplinary team, maintaining confidentiality and regulatory compliance.
• Participate in chart audits, quality assurance initiatives, interdisciplinary meetings, and state and federal surveys to ensure high-quality care and regulatory compliance.
• Protect resident rights and collaborate with the Administrator to develop and implement Plans of Correction for social services-related survey deficiencies.
• Participate in the Manager-on-Duty rotation and perform other duties as assigned by the Administrator to support facility operations and resident-centered care.

Qualifications

• Master's Degree.
• Maryland State Licensure as a Licensed Certified Social Worker (LCSW) or Licensed Certified Social Worker - Clinical (LCSW-C).
• Experience in health related facility is recommended.
• Knowledge of nursing practices and procedures, as well as laws, regulations and guidelines that pertain to long term care, or must be willing to acquire.
• Must possess leadership skills and be detail-oriented.
• Good communication and interpersonal skills essential.
• Computer literacy using Windows OS, Microsoft Office Suite, Google Suite.
• Knowledge of Point Click Care or other EHR.

Benefits

• Two comprehensive Medical coverage plans, as well as Dental and Vision.
• Life Insurance.
• Voluntary Life Insurance, Short and Long-Term Disability Insurance, Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, and Cancer Indemnity Insurance.
• Flexible Spending Accounts.
• 403(b) Retirement Plan.
• Paid Sick, Vacation, and Holiday Time.
• Direct Deposit.
• Tuition Reimbursement.