Director of Security and Safety

About the role

Bluejack National is a private residential club for those who want to live in laid back luxury and we are committed to creating exceptional lifestyle experiences one family, one member, one guest at a time. If you are as passionate as we are to deliver on that promise, then Bluejack National may just be the place for you! This job description will outline the essential responsibilities to the role. We do work as a team, and as such, you may also be asked to help in other roles or tasks, and it is expected that you are willing to assist.

Cultural beliefs

• Be Dependable. I am loyal to the team and committed to the Bluejack mission and experience.
• Integrity First. I am accountable to be honest and always do the right thing.
• Value People. I empathize and respect others.
• Speak Up. I seek, listen and provide candid feedback to improve performance.
• Empowerment. I have the skills, resources and authority to create memorable experiences.
• Be Remarkable. I seek ways to be extraordinary and deliver a positive impact every day.

Responsibilities

• Strategic Leadership: Develop and oversee comprehensive security and safety strategies that align with our resort's hospitality standards.
• Team Management: Recruit, train, and mentor the Security team, fostering a culture of professionalism, courtesy, and guest-focused service.
• Patrol and Surveillance: Conduct regular property patrols to ensure safety and security, addressing any potential hazards promptly.
• Training Programs: Implement and oversee Security Awareness and Safety training programs, ensuring all staff are equipped to maintain a secure environment.
• Compliance and Safety: Promote safe work practices, ensuring compliance with OSHA standards and implementing preventive measures.
• Incident Management: Oversee thorough investigations of incidents, ensuring accurate and complete reporting, and coordinate with law enforcement as necessary.
• Facility Security: Manage the physical security of the resort's facilities, property, employees, and guests, ensuring a secure and hospitable environment.
• Interdepartmental Collaboration: Maintain effective communication and relationships across all departments to support a cohesive approach to safety and guest satisfaction.
• Event Support: Coordinate security support for conferences, banquets, and other events, ensuring the safety and enjoyment of all attendees.
• Policy Evaluation: Regularly assess and update security policies and procedures to ensure compliance with legal and regulatory standards.
• Administrative Oversight: Manage departmental schedules, payroll, and performance evaluations, ensuring efficient and effective operations.

Requirements

• Previous experience in law enforcement