Director of Sales Operations & Performance- Automotive

Main Duties & Responsibilities

• Support analysis of Alten and its competitors’ performance in designated market sectors
• Propose insights based on benchmarks, historical data and understanding of market trends
• Identify and escalate risks that would impact Alten business
• Animate a global community to share market trends and provide actionable take aways
• Provide on demand analysis of market sub-segments or Global customers
• Periodically assess list of selected Global customers
• Act as Business Partner to GAM for selected accounts
• Interact with customers at senior level to support commercial activity, identify and address risk/opportunities
• Coach Managers to animate internal/external commercial rituals for Global Accounts
• Monitor sales momentum and pipeline health
• Generate data-driven insights from CRM analytics to guide sales strategies
• Create dashboards and reports to provide visibility into key sales performance metrics
• Drive win/loss analysis and recommendations for continuous improvement of sales performance
• Orchestrate RFI answers across geographies and Alten organizations in coordination with Bid team
• Support large RFQ for selected accounts
• Contribute to streamline and improve efficiency of the end-to-end sales process and tools
• Ensure central repository of documents and data to support sales activity
• Recruit, mentor, and develop Sales Operations Managers and Analysts
• Set goals for the team and manage workload
• Guarantee high service level

Qualifications

• 8+ years of experience in automotive/trucking sales operations position
• Bachelor's degree required, Master's degree preferred
• Expertise of automotive/trucking industries
• Experience with tracking sales metrics on a CRM
• Experience working with global teams
• Experience driving and supporting day to day activities of sales personnel
• Experience supporting Bid, RFI and RFQ activities

Pay

Salary Range: $100,000 - $150,000 + Bonus

The actual salary offered is dependent on various factors including, but not limited to, location, the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience.