Director of Sales Operations

The Role

Megaport is seeking a strategic and highly analytical Director of Sales Operations to lead operational strategy and execution for rapidly scaling compute-focused products. This role will own operational leadership for Latitude within Megaport, while helping scale systems, forecasting, quote-to-cash processes, sales analytics, and operational governance. This position will work closely with Commercial GTM leadership and cross-functional stakeholders to build scalable operational foundations capable of supporting rapid growth and future expansion.

What you’ll be doing

• Lead Sales Operations strategy and execution globally for Latitude
• Build scalable forecasting, pipeline management, and opportunity governance frameworks
• Persist with Sales Leadership to enhance operational visibility and revenue predictability
• Standardize quote management, opportunity management, and sales process execution
• Collaborate with Systems & Tools teams to optimize Salesforce workflows, integrations, and reporting
• Drive operational readiness for new GTM initiatives, marketplace programs, and product launches
• Develop operational KPIs, dashboards, executive reporting, and business insights
• Improve CRM adoption, data quality, and sales process consistency
• Coordinate cross-functional initiatives involving Finance, Marketing, Product, Customer Success, and Enablement
• Support AI-readiness initiatives through process standardization and data governance improvements
• Identify operational bottlenecks and implement scalable process improvements
• Support territory planning, compensation alignment, and sales productivity initiatives
• Mentor and develop Sales Operations personnel supporting Latitude

What we are looking for

• 10+ years of Sales Operations or Revenue Operations experience
• 5+ years supporting high-growth technology organizations
• Strong Salesforce CRM expertise and systems process knowledge
• Experience supporting complex GTM motions including channel and marketplace sales
• Strong forecasting and operational analytics experience
• Experience with quote-to-cash process optimization
• Strong executive communication and stakeholder management skills
• Experience managing cross-functional operational initiatives
• Ability to operate effectively within fast-changing business environments

What we offer

• Flexible working environments
• Birthday Leave, 12 weeks of parental leave (after 12 months continuous service), and 5 days of study leave.
• Creative, fun, and contemporary work environments
• Motivated team of industry experts and plenty of learning opportunities
• Celebrated success with internal awards programs
• Health and wellness program
• Generous performance bonus structure