Director of Sales & Marketing

About the role

The Director of Sales & Marketing is a highly visible role within the Hyatt Regency Phoenix properties Executive Committee. This role oversees the Sales and Marketing operations of the hotel, including the Sales and Marketing Budget/P&L, revenue forecasting, advertising, marketing, and developing and writing business plans. The Director also supervises sales managers, trainees, interns, and administrative staff.

Responsibilities

• Direct oversight of the Sales and Marketing operation of the hotel
• Supervision of sales managers, trainees, interns, and administrative staff
• Recruitment and hiring of sales staff
• Training, managing, and coaching sales managers in their selling process to meet company goals and maximize hotel revenues
• Proficient in managing the group and transient contractual agreement process, quoting rates, sending referrals, setting traces, and the management of retention, reactivation, and acquisition accounts

Qualifications

• 6 years or more of progressive hotel Sales experience (typically with Hyatt)
• Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds
• With opening hotels, previous hotel pre-opening experience preferred
• Demonstrated history of success
• Results-driven, energetic, and focused
• Service-oriented style with professional presentation skills
• Hotel/Hospitality degree an asset
• High energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, and ability to provide exceptional customer service and improve the bottom line
• Clear, concise written and verbal communication skills in English
• Proficient in Microsoft Word and Excel