Director of Sales & Marketing

About the Role

This position is responsible for growing and coaching on-site sales staff (Sales Consultants, Sales Associates, and Sales Assistants). You will ensure the team sells and closes homes in line with annual goals and budget forecasts, implement company policies and programs, and demonstrate leadership through strong business acumen, sound decision-making, financial skills, and effective problem-solving. Acting as a conduit between departments, divisional leadership, and on-site sales staff, you will help deliver an excellent customer experience.

Responsibilities

• Manage and oversee the activities of on-site sales staff for 10-30 communities.
• Coach and assist sales staff with sales closings to achieve department goals.
• Recruit, train, evaluate, manage, and mentor sales staff.
• Ensure proper staffing in communities and perform on-site reviews and evaluations.
• Manage the contract process, ensuring accuracy and timely ratification.
• Ensure compliance with pricing and sales release guidelines; coordinate change orders and special option requests with relevant departments.
• Meet with Production Managers to discuss and coordinate home construction activities.
• Review contracts with Division Management and monitor backlog status, managing contingencies effectively.
• Maintain knowledge of the competitive market and suggest strategies to increase the customer base.
• Conduct weekly sales meetings.
• Code and approve invoices and semi-monthly payroll.
• Monitor customer satisfaction surveys.
• Assist in coordinating the opening and closing of new communities.
• Provide input on advertising and marketing needs for communities.
• Coordinate with land development to sell homes per company policy.
• Monitor HOA/Covenants and Restrictions requirements for each community.