Director of Sales | Madeira Beach Courtyard

About the role

Courtyard by Marriott Madeira Beach is an award-winning, 96-room waterfront hotel proudly managed by Shaner Hotel Group. Recognized for exceptional guest service and operational excellence, our property has earned both Marriott and Shaner Hotel Group awards, reflecting our commitment to delivering outstanding hospitality and creating memorable guest experiences.

Responsibilities

• Strategically solicit and develop new accounts and promote the property.
• Generate top line revenue and manage all aspects of the Sales Department.
• Ensure compliance with and completion of all daily operational procedures by the Sales department.
• Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that the Sales team is informed as well.
• Determine and implement strategies to pursue additional business or market segments, particularly for corporations, agencies, associations, tour operations, sports teams, and other groups or organizations who purchase hotel services.
• Create and implement special packages or programs to boost occupancy during slow periods, and develop advertising through newspapers, direct mail, billboards, etc., in support of these programs.
• Attend trade shows, chamber of commerce or civic events, and other local organizations in support of hotel sales.
• Communicate with General Manager, all other Department Managers, and staff.
• Manage all aspects of employee performance to ensure productivity and a quality work environment.
• Maintain Sales Department’s annual budget.
• Perform other duties as assigned.

Qualifications

• Minimum 5 years progressive experience in sales, preferably in the hospitality industry.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• High school graduate or equivalent; college degree in hospitality management or business preferred.
• Bilingual English/Spanish a plus.
• Familiarity with the local economy and market conditions.
• Working knowledge of hotel operations.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to prepare budgets and ensure cost controls.
• Familiarity with Sales and Marketing tools.
• Knowledge of organizing set up requirements from information on B.E.O.'s.
• Knowledge of local activities and attractions appropriate for clientele.

About Us

Shaner Hotel Group is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!

About The Team

Shaner Hotels has an amazing opportunity at our Madeira Beach Courtyard! Our Courtyard St. Petersburg Clearwater/Madeira Beach has everything you have been searching for in a destination hotel—captivating water views, an outdoor pool and terrace and inviting spaces where you can work or relax. We offer 91 modern and well-appointed rooms, which include plush bedding, 39" LCD TVs and free Wi-Fi. The hotel also features a well-equipped fitness center, special event spaces and The Bistro, your destination for a great breakfast, dinner, or sunset cocktails on the outdoor pool terrace.