Director of Sales - Homewood Suites Philadelphia Mount Laurel

Responsibilities

• Directs the sales activities to achieve budgeted goals
• Solicits, evaluates, sells, and confirms business to meet overall budgeted sales and profit margin
• Oversees the coordination of various departmental activities as related to booked business to ensure customer satisfaction and hotel profitability
• Formulates and executes projects for all market areas as stated in the hotel Marketing Plan to increase sales volume and profitability
• Participates as required in solving problems with other departments related to booked business
• Contacts customers in-house to promote good will and foster additional business, repeat bookings, and referrals
• Follows up on progress of groups booked, such as room night pick-up, rooming lists and cut-off dates, with the Front Office Management to insure maximum occupancy on a daily basis
• Enhances the property’s community image and stays abreast of competition, new developments, and sales methods and techniques in the hospitality industry to maximize profitability
• Counsels and trains staff to improve performance
• Conducts and/or attends meetings to maintain favorable working relationships among company associates and to promote maximum morale, productivity and efficiency
• Prepares reports, as requested, to develop a more informative data base for improved management decision making and critical evaluation of work activities
• Performs all responsibilities in a timely and efficient manner, following established company policy and projecting a favorable image of the hotel and NHG
• Keeps the General Manager promptly and fully informed of all problems or unusual matters of significance coming to his/her attention so prompt corrective action can be taken when appropriate

Qualifications

• Bachelor’s degree in Hotel/Restaurant Management or Marketing and/or comparable experience gained through previous Hotel/Restaurant Management or Marketing on-the-job training
• Three years of Hotel/Restaurant Management or Marketing experience
• Seasoned management/supervisory skills
• CRM skills
• Proven sales track record
• Outstanding leadership qualities
• Strong computer and internet skills
• Outstanding moral, ethical character
• Professionalism beyond reproach
• Safety and customer service oriented
• Good oral and written communication skills
• Ability to maintain a pleasant, positive and helpful demeanor
• Flexibility to work days, evenings, weekends, and/or holidays
• Neat, clean, and professional appearance