Director of Rooms
Schulte Hospitality Group
About the role
Join Schulte Hospitality Group, an organization dedicated to hospitality, respect, authenticity, and continuous improvement. We are a passionate hotelier committed to making a positive impact through our service culture.
Responsibilities
Managing rooms budget and financial plan
Accurately forecasting room's revenue and operating expenses
Maintaining statistical and financial records
Planning strategic Front Desk and Housekeeping operations
Setting and achieving rooms' goals and incentives
Recruiting, training, and mentoring staff
Planning work schedules for individuals and teams
Proactively engaging with guests
Solving customer complaints and comments
Ensuring events and conferences run professionally
Partnering with maintenance for repairs
Maintaining professional relationships with contractors and suppliers
Carrying out inspections of rooms and services
Ensuring compliance with licensing laws, health and safety, and other statutory regulations
Collaborating with colleagues to deliver exceptional service to guests and associates
Requirements
Previous experience in Front Office and Housekeeping operations as a Director or above at a similar size and type of hotel
Bachelor's Degree in Hospitality Management or Business preferred, or equivalent experience required
Qualifications
Ability to communicate effectively verbally and in writing
Demonstrated ability to lead a team
Excellent attention to detail
Financial savvy
Proficient in Microsoft Office products
High level of experience in OnQ, Hilton systems, and Alice preferred
Skills
Ability to communicate effectively verbally and in writing
Demonstrated ability to lead a team
Excellent attention to detail
Financial savvy
Proficient in Microsoft Office products
High level of experience in OnQ, Hilton systems, and Alice preferred
Benefits
Work Today, Get Paid Today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match
Paid Parental Leave
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Pay
Commensurate with experience
Schedule
N/A