Director of Revenue Managment

Position Focus

The Director of Revenue Management is responsible for maximizing revenue, profit, and market share associated with rooms and function spaces.

Partners with General Manager and Sales Leaders to ensure a strategic mix of business and pricing strategies are set based on market conditions to achieve sell-out efficiency, targeted marketing, maximized revenue, profitability, and Annual Budget/Business Plans are aligned.

Essential Responsibilities

• Effectively works with people, creating teamwork, taking charge, generating enthusiasm, motivating, and using an uplifting and lead-by-example leadership approach.
• Ensure sales training is provided to Front Office and Reservation associates.
• Continuous analysis of competitive set, price positioning, seasonality, and mix.
• Use all Yield Management tools available to maximize efforts.
• Develop appropriate selling strategies to include recommendations on rate, arrival patterns, length of stay, and discount rate availability.
• Manage property participation and production through relevant Internet sites and other distribution channels (CRO, GDS, ADS, and Travel Agency Consortiums).
• Build/maintain relationships with OTA Market Managers and ensure best representation on third-party web sites.
• Develop monthly room’s revenue forecast to be accurate within 5%.
• Review & analysis of Online Reputation management tool and online marketing analytics.
• Perform special projects and other responsibilities as assigned.
• Participate in task forces and committees as requested.
• Direct Reports Where Applicable: Group Coordinator, Reservations Sales Agents, Inventory Manager or Sales Reporting & System Analyst.

Behavioral Focus

At Sage Hospitality, how we work matters just as much as what we do. We are guided by a shared purpose to enrich lives, one experience at a time, and a vision to redefine how the world experiences hospitality.

At The Ben, we embrace A Notorious Host, Reimagined - Inspired by Byrd Spilman Dewey’s legendary Ben Trovato Estate — one of Palm Beach County’s original great homes — The Ben carries on its namesake’s reputation as a social facilitator and spirited gathering place, now on the West Palm waterfront.

Tropical Roots, Modern Luxuries - Where the city’s early days as an untamed Florida paradise meet contemporary comfort — The Ben blends storied history with a cosmopolitan sense of how to live well today.

Waterfront Boutique, Autograph Character - A 208-room boutique hotel on Florida’s coastal waterways and part of Marriott’s Autograph Collection, The Ben injects new energy into downtown West Palm Beach — a center for conversation, amusement, and discovery.

All associates play an essential role in creating welcoming, inclusive environments where kindness, hospitality, and excellence are felt by guests and teams alike.

Qualifications

• Four year degree preferred.
• 3-5 years of Revenue Management experience required.
• Multi-property experience preferred, but not required.
• Excellent knowledge of transient, group, and catering customer segments.
• Excellent personal management skills; time management, meeting deadlines, effective communication and presentations skills.
• Excellent understanding of total hotel revenue management concepts, processes, and systems.
• Understands both Brand strategies and cultures.
• Knowledge of advanced revenue management techniques.
• Must be extremely confidential and able to manage sensitive and confidential situations tactfully.
• Negotiate, convince, sell and influence professionals and or associates.
• Able to work under pressure and have the ability to complete multiple tasks simultaneously.
• Excellent reading and effective writing abilities for completing paperwork and management reports, giving and receiving instructions, review and preparation of all documentation and training.
• Excellent mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances.

Physical Demands

• Prolonged sitting throughout entire shift at computerized workstation in office environment.

Environment

• Sitting 85%, Walking 5%, Standing 5%, bending, kneeling, lifting, climbing 5%.
• Travel - 30-50% travel to hotel properties required.

Benefits

• Unlimited paid time off
• Medical, dental, & vision insurance
• Eligible to participate in the Company’s 401(k) program with employer matching
• Health savings and flexible spending accounts
• Basic Life and AD&D insurance
• Company-paid short-term disability
• FMAL leave for up to a period of 12 weeks
• Employee Assistance Program
• Great discounts on Hotels, Restaurants, and much more.
• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
• USD $130,000.00 - USD $150,000.00 /Yr.