Director of Revenue Management - The Wolseley Hotel New York

About the role

Location: New York, NY. Status: Full-Time. The Property Director of RM reports directly to the Area Director of Revenue Management, (with a dotted line to the hotel General Manager) and will be responsible for maximizing revenues, market share and profit for his/her hotels in partnership with the revenue coordinator, the General Manager and the Business Unit’s marketing, sales & e-commerce departments.

Responsibilities

• Strategic Pricing: Pricing and yield guidelines for rates, room types, and customer segments; define the ideal business mix and channel mix strategy, define overbooking and protection strategy, defines Crew & TO optimal allotments; define segment pricing strategy and black‑out periods.
• Planning, Budgeting & forecasting: Builds 2‑year property revenue strategy & budget proposal, prepares forecast based on the Minor guidelines; produce accurate short‑ and long‑term demand forecasts by segment, and lead the annual rooms revenue budget in partnership with the Director of Finance; analyze STR/market benchmarking reports, comp‑set positioning, and RevPAR index performance to identify opportunities and risks; deliver clear, data‑driven presentations on revenue performance, forecast variances, and strategic recommendations to the General Manager, ownership, and management company; maintain and optimize the Revenue Management System (RMS) and ensure data integrity across the PMS, RMS, CRS, and channel manager; validate RMS forecast and ensure corrective action to improve projections.
• Distribution & E‑Commerce: Manage all distribution channels — direct, GDS, OTA, wholesale, and brand.com — to optimize channel mix, cost of distribution, and rate integrity; partner with e‑commerce and digital marketing to optimize the brand.com booking path, merchandising, and direct‑booking conversion; oversee content, rate loading, and availability across all third‑party and brand distribution platforms, ensuring accuracy and consistency; evaluate new distribution partnerships and technology (RMS, CRS, business intelligence tools) to strengthen the property's commercial capability.
• Daily revenue management optimization: Review demand calendars, convention and city event calendars and set up events & seasonality databases; perform daily pick‑up analysis, review yield system forecast, competition analysis and price positioning; effectively apply pricing & restrictions in line with set strategy to maximize profits: rate open/closing, rate level and short‑term sales & promotion action plan design & execution; responsible for group quotations and related displacement analysis; define the strategy and pricing for meeting room spaces, setting the yielding actions considered to optimize the demand; together with the General manager, liaise upon the strategy and pricing for F&B and other ancillary revenues from the MICE segment.
• Monitoring of the other revenue strategy on all NH Systems Performance, demand & competition analysis: Carefully monitor market performance, RGI, channel performance; follow all relevant developments of the market place, values impact of demand generators, note changes in supply, behaviour in feeder markets etc.; keep up to date knowledge of main competitors, product knowledge, pricing, business mix, etc.; ensure quality of data is checked on a regular basis (correct segmentation, denials tracking, etc.).
• Communication: Communicate strategic recommendations to key