Director of Revenue Management

JOB PURPOSE

The position is responsible for optimizing room revenue for the hotel while considering other revenue distribution centers. It involves being the Revenue Management advocate, conducting effective Revenue Management meetings, communicating the revenue impact of decisions, advising the General Manager, Director of Sales, and Reservations Manager, and assisting in establishing group selective sell targets.

Essential Job Functions

• Optimize room revenue for the hotel while providing consideration to other revenue distribution centers.
• Be the Revenue Management advocate for the hotel.
• Conduct effective Revenue Management meetings.
• Communicate the revenue impact of decisions to the hotel.
• Advise the General Manager, Director of Sales, and Reservations Manager in devising the best selling strategy.
• Aid in establishing group selective sell targets and adjust them as necessary.
• Maintain awareness of demand patterns.
• Analyze the effectiveness of restrictions and other selling strategies.
• Maintain oversight of daily future turndowns and lost business.
• Develop and implement daily selling strategies.
• Produce a day-by-day 12-month rolling forecast.
• Provide directional feedback on group block pick-up and slippage.
• Analyze no-show, same-day cancel, early departure, and unexpected stay-over patterns.
• Provide a selling strategy critique on a weekly basis.
• Simulate a "what if" analysis on potential group business.
• Analyze the impact of changing mix of business ratios.
• Provide clear direction for group sales to fill gap periods.
• Analyze and review production of ESP accounts.
• Analyze and provide feedback and action plans from information contained in the STAR report.
• Analyze competitive rate surveys.
• Update selling strategies in OmniRez.
• Perform the "morning ritual" in Omni CHARM.
• Conduct the "Revenue Management night audit review".

Qualifications

• Strong customer service, analytical, communication, presentation, and organizational skills.
• Maintain a professional business appearance, attitude, and performance.
• Financial management skills, with experience scheduling and managing payroll.
• Prior revenue management experience required.
• Ability to work various shifts, including weekends and holidays.

Environment & Position Analysis

• Move, bend, lift, carry, push, pull, and place objects weighing up to 40 pounds without assistance.
• Stand, walk, or sit for an extended period or for an entire work shift.
• Requires repetitive motion, including using telephone/computer for an extended period or for an entire shift.

Benefits

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is The Law poster is available using the following link: [EEOC is the Law Poster]. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.