DIRECTOR OF REVENUE MANAGEMENT

Description

Hilton Phoenix Resort at the Peak, a landmark full-service resort undergoing a transformative repositioning following a $60M+ renovation, is hiring an experienced Director of Revenue Management. In this key leadership role, you will be responsible for developing and executing revenue management and commercial strategies. Your focus will be on driving revenue generation, optimizing market positioning, and maximizing profitability through close collaboration with property operations, sales, digital marketing, and finance teams. The ideal candidate will have a strong background in commercial strategy, exceptional analytical skills, and the ability to lead teams towards achieving revenue growth and business success.

Essential Job Functions

• Lead the development and execution of commercial and revenue strategies to drive revenue growth and profitability for the property.
• Collaborate closely with property-level teams, including the general manager, sales, marketing, operations and finance, to align commercial strategies with the hotel's overall business objectives.
• Conduct in-depth analysis of key performance indicators (KPIs), market trends, and competitor pricing to identify opportunities for improvement and optimize strategies.
• Utilize demand forecasting, booking trends, and historical data to optimize pricing, inventory allocation, and distribution channels for the property.
• Oversee the implementation of sales and marketing initiatives that complement revenue management goals and enhance the hotel's market position.
• Establish and maintain relationships with distribution partners, online travel agencies (OTAs), global distribution systems (GDS), and other key channels to maximize the property’s visibility and revenue potential.
• Develop strategies for group bookings, corporate accounts, and other key revenue-generating contracts in collaboration with the property team.
• Stay informed about industry trends, technological advancements, and emerging best practices in revenue management and commercial strategy to continuously refine strategies and drive performance.
• Provide leadership and mentorship to the property’s commercial team, ensuring adherence to best practices and alignment with commercial objectives.

Required Skills/Abilities

• Minimum of 4 years' experience in Commercial / Revenue Management required.
• Experience with Hilton systems including OnQ, GRO, and IDeaS is and processes is required.
• Previous commercial or revenue management experience in a large full-service resort or convention hotel with significant group and catering contribution highly preferred.
• Proven experience in revenue management or commercial strategy development within the hospitality industry, with a strong leadership background.
• Strong analytical and data interpretation skills, with the ability to translate insights into actionable revenue strategies.
• Proficiency with revenue management system software (e.g., IDeaS), commercial strategy tools, and customer relationship management (CRM) systems.
• Excellent interpersonal and communication skills, with the ability to influence and collaborate with cross-functional teams at various levels.
• Strategic thinker with a focus on driving revenue growth, improving market share, and achieving key business objectives.
• Demonstrated leadership capabilities, with experience in managing and developing revenue teams.
• Flexibility and adaptability in a fast-paced environment, with the ability to lead change initiatives and respond to evolving market conditions.
• In-depth knowledge of hospitality industry regulations, revenue management principles, and commercial strategy best practices.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Hilton Phoenix Resort at the PEAK

Resort with 432 Rooms
Discover an Oasis Nestled Among the Arizona Desert
Calling all thrill-seekers, sunbathers, and fun-loving families! River Ranch Water Park, Phoenix's premier water destination, is back with a splash! Experience the excitement of our slides, pools, and lazy river.
Nestled amidst the stunning Phoenix Mountain Preserve, our resort offers the perfect blend of adventure and relaxation. Enjoy all-suite accommodations, a full-service spa, a state-of-the-art fitness center, delicious dining options, and over 50,000 square feet of flexible meeting and event space.