Director of Revenue Cycle Technology
Yale New Haven Health · Stratford, CT · 1 wk ago
On-siteFinanceFull-time
Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Responsible for the development and execution of the strategic business plan for areas of accountability. Oversees needs analysis processes. Responsible for conducting staffing and business risk assessment for areas of accountability. Ensures that client groups' needs are met through the effective use of technology. Works with senior leadership to define the vision of the ITS department. Advises the senior level operational team on information requirements and uses of data in decision making. Leads process design, understands, adheres to, administers and enforces policies, procedures, guidelines and technical specifications EEO/AA/Disability/Veteran Responsibilities Leadership SkillsCreates, fosters and maintains a team oriented and cooperative environment focused on customer service.Supervises and mentors team members through the client solution process.Responsible for the successful selection of candidates to fill position vacancies and the development and maintenance of a competent and engaged team.Assesses employee performance and conducts performance reviews for staff supervised.Delegates work to team members and reviews timelines and project plans to ensure work is completed in an effective manner and on time.Sets a technical vision that improves the efficiency and effectiveness of the organization.Serves as a resource to the IS&T dept by providing expert technical knowledge and support to staff.Effectively sets the direction of the team and asks probing questions when necessary to ensure the timely and accurate completion of assigned tasks.Develops new methods of analysis, reporting, and communicating data/information and works with staff to ensure the effective implementation of any new processes.Technical /AnalyticalMaintains an excellent understanding of client organization's direction, structure, and requirements.Oversees the development of, and implements, project plans, and schedules for large, complex, cross departmental projects. Monitors project status. Monitors and reports performance statistics against team and individual goals.Independently researches and recommends emerging technologies that support customer service needs and business objectives. Provides recommendations that include funding requirements, impact analysis, cost/benefit analysis and life-cycle forecasting.Ensures all projects are in compliance with technical, departmental and operational policies.Pushes creative thinking beyond the boundaries of existing industry practices and client mindsets.Communication SkillsCommunicates effectively with team members, end-users, vendors, managers and executives both orally and in writing.Facilitates discussions and provides strategic, tactical direction to team members and clients.Effectively facilitates business needs assessments with customers, staff and project leads as required.Interfaces and coordinates projects with outside vendors and various business partners as required.Responsible for developing presentations and/or reviewing presentations created by staff for clients and senior leadership.Ensures that all team members proactively and effectively anticipate and respond to the needs of clients. Qualifications EDUCATION Bachelor's degree required; Master's degree preferred in computer science or related disciplines ; training/experience in systems analysis, project management, and user relations. Experience 7-10 years of progressive, relevant experience in IT required with a minimum of 2-3 years in an IT management position Special Skills Previous participation on multidisciplinary, high-performance work teams/groups. Demonstrated ability to successfully develop and implement new technology and processes. Experience developing staffing roadmaps. Competency in project management and effective management of resources in the execution of multiple projects. Proven initiative, good judgment, and demonstrated ability to achieve results. Demonstrated ability to work independently with minimal supervision. Excellent interpersonal skills and written and verbal communications skills. Demonstrated excellence in customer service and relationship building. Accountability Responsible for developing system wide staff integration plans and new acquisition integration templates; strategic acquisition applications planning. Manages to budget and completes needed forecasts. Develops staff development and team roadmaps. Triages and ensures the fulfillment of appropriate data and data analysis requests to facilitate YNHHS & Epic Web application development, system wide database administration, output solutions, document management and legacy data retention. Manages the work activities of staff. Manages department and intra-departmental projects as needed. PHYSICAL DEMAND Must be willing to travel and operate out of the various YNHHS campuses. YNHHS Requisition ID 194597