Director of Residential Services

About the role

The Director of Residential Services at Community Options, Inc. oversees a team to support individuals with intellectual and developmental disabilities. Key responsibilities include leading team initiatives, managing performance, developing Individual Support Plans (ISPs), and ensuring programmatic goals are met.

Responsibilities

• Lead and train a team to support programmatic initiatives, goals, daily routines, and the unique needs of individuals with intellectual and developmental disabilities
• Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition
• Manage staff schedules and ensure shifts are adequately staffed
• Develop and update Individual Support Plans (ISP)/Person-Centered Plans (PCP) with an interdisciplinary team to include any concerns, observations, and behavioral developments
• Ensure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management
• Maintain accurate and timely program documentation and billable records
• Monitor the health and medical needs of individuals and immediately report any concerns
• Manage relationships with the families and guardians of the individuals in our care
• Conduct programmatic investigations as needed
• Be available for on-call duties in cooperation with other management staff
• Perform additional tasks and responsibilities as assigned

Requirements

• Bachelor’s Degree required with two years’ full-time work experience in supporting people with disabilities
• Valid driver’s license with a satisfactory driving record
• Team-oriented with demonstrated leadership experience
• Experience with problem-solving against multiple priorities
• Ability to establish a comfortable and supportive relationship with individuals receiving supports

Qualifications

• Experience with managing and supporting individuals with intellectual and developmental disabilities
• Knowledge of relevant laws and regulations governing disability services
• Strong organizational and administrative skills
• Excellent interpersonal and communication skills

Skills

• Leadership and management skills
• Problem-solving abilities
• Interpersonal and communication skills
• Attention to detail
• Ability to manage multiple priorities

Benefits

Community Options offers competitive benefits including:

• Competitive insurance benefits (medical, dental, vision)
• Paid holidays—Including a Birthday Holiday
• Generous PTO
• Employee incentive and discount programs
• 403(b) retirement plan

Pay

$65,000/year

Schedule

N/A