Director of Regional Outreach - Southeast
Alsana · Charlotte, NC · 4 wk ago
RemoteRemoteOTHR$115k/yrFull-time
About the role
This role will support Alsana's growth and outreach initiatives across NC, SC, FL, DC, MD and VA. Be a part of a soul-hearted approach to healing Alsana is a national leader in eating disorder treatment, offering a holistic, soul-hearted approach to recovery for adults and adolescents of all genders. We exist to be a source of hope and healing, creating safe, nurturing spaces where individuals can cultivate the roots of their own recovery story. The Regional Director of Outreach at Alsana is a pivotal role within the organization.
Responsibilities
- Serve as the face of Alsana in the community, fostering and nurturing relationships with mental health professionals including therapists, psychologists, dietitians, and other medical and mental health providers.
- Cultivate a supportive network of providers who trust Alsana's commitment to delivering high-quality care and appreciate the unique differentiators our services offer to their clients.
- Serve as a primary liaison between Alsana and the community, demonstrating exceptional presentation skills and fostering strong relationships with referral partners to drive business growth and enhance the organization's reputation.
- Support marketing and outreach initiatives that align with company standards and brand values.
- Proactively engage with mental health professionals in the community to establish and maintain strong, trusting relationships.
- Attend networking events, conferences, and community gatherings to promote Alsana’s mission and services.
- Provide education materials and presentations to mental health professionals about Alsana’s approach, treatment modalities, and evidence-based practices.
- Develop and implement strategies to increase referrals from mental health professionals by showcasing Alsana’s expertise and specialized care.
- Collaborate with internal teams, including admissions and clinical staff, to ensure a seamless referral process and exceptional client experience.
- Track referral sources, analyze trends, and identify opportunities for growth and improvement.
- Maintains collaborative peer relationships and demonstrates courtesy and respect.
Qualifications
- Bachelor’s degree required; Master’s degree preferred.
- Proven experience in sales or outreach; behavioral health or eating disorder marketing preferred.
- Ability to travel frequently.
- Excellent interpersonal and communication skills.
- Strong customer service and relationship-building abilities.
- Must be PC literate with proficiency in spreadsheets, database software and word processing.
- Experience working in a CRM system, preferably Salesforce, required.
Benefits
- Medical, Dental, and Vision insurance with multiple plan