Director of Racquets

About the Role

The Director of Racquets is a key leadership position responsible for overseeing all aspects of the racquet sports programs within Kalamazoo Country Club, including tennis and pickleball. This role involves developing and implementing youth and adult programs, managing staff, fostering a positive member experience, and ensuring the overall success of racquets programs.

Responsibilities

• Develop, implement, and oversee comprehensive racquets programs, including leagues, tournaments, clinics, lessons, and social events.
• Create a diverse and engaging schedule of events to accommodate players of various skill levels and interests.
• Recruit, train, and manage a team of tennis professionals and support staff.
• Build and maintain strong relationships with members, ensuring their needs and expectations are met.
• Oversee the maintenance and upkeep of racquet facilities, ensuring they meet safety and quality standards. Collaborate with the facility management team to address any maintenance or improvement needs.
• Develop and manage the racquets department budget, ensuring financial goals are met.
• Implement strategies to maximize revenue through program fees, lessons, and events.
• Conduct regular staff meetings, performance evaluations, and provide ongoing professional development opportunities.
• Plan and execute racquet sports events, tournaments, and exhibitions.
• Collaborate with marketing to promote events and attract members.
• Engage with the local community to promote racquet sports and attract new members.
• Ensure that all racquet sports activities comply with industry standards, rules, and regulations.
• Implement and enforce safety protocols and procedures.
• Prepare regular reports on program participation, financial performance, and member feedback.
• Analyze data to identify trends and opportunities for improvement.

Requirements

• Bachelor's degree in Sports Management, Recreation, or a related field preferred but not required.
• 4+ years of experience in racquet sports management, coaching, and program development.
• Proven experience in a leadership role within the racquet sports industry.
• Certification from relevant professional associations (e.g., USPTA, PTR, US Squash) is preferred.
• Strong coaching and teaching skills with the ability to work with players of all levels.
• Excellent organizational and communication skills.
• Knowledge of industry trends, best practices, and emerging technologies.
• Ability to create and maintain a positive and inclusive environment.