Director of Racquets

Salary Range

Salary range for this position is $45-50k annually plus lesson commissions.

About the Role

Directs and administers programs to maximize revenue/yield management with a strong emphasis on racquet program development, membership sales, and external partner development.

Responsibilities

• Supervises all instruction activity including the coordination and recruitment of instructors.
• Executes planning, sales and marketing for Annual Sports Club Memberships and other property initiatives, such as in house hotel initiatives with racquet programming.
• Assists in developing, implementing, and monitoring annual budget, revenue goals, and expenses.
• Develops, maintains, and administers sound organizational plans and initiates improvements as necessary.
• Maintains an active on-court teaching schedule of approximately 12–15 hours per week. Teaching hours may vary based on seasonal demand, staffing levels, special events, tournaments, camps and business needs.
• Ensures the safety of members, guests and employees by following safety guidelines.
• Works closely with all of the hotel departments to maximize total property revenue.
• Creates a service-oriented atmosphere that promotes the game of golf and exceeds the expectations of guests.
• Ensures the highest standards are maintained through all aspects of the sports club facility.
• Implements policies and procedures for the Sports Club Department, including compliance of all company standards relating to quality of products and services.
• Interviews, hires, trains, plans, assigns, directs work, evaluates performance, rewards, and disciplines associates; addresses complaints and resolves problems.
• Builds people and prepares them for career advancement.

Requirements

• Bachelor’s degree (BA); or four to six years related experience and/or training; or equivalent combination of education and experience.
• Member in good standing of the PGA of America or LPGA of America.
• Experience as a Director of Golf in a Four or Five Star / Diamond Resort is preferred.
• Experience with a diversity of golf course operations such as resort, private and/or semi-private.
• Thorough understanding of the Golf Retail industry.
• Must be driven, professional, and have excellent communication skills.
• Strong business acumen with demonstrated skills.
• Demonstrated passion for high levels of guest services, and exceeding expectations.
• Great computer skills required, including experience with Microsoft Office, tee time reservations, POS, retail inventory, and familiarity with Web based golf partners.

Qualifications

• Bachelor’s degree (BA); or four to six years related experience and/or training; or equivalent combination of education and experience.
• Member in good standing of the PGA of America or LPGA of America.
• Experience as a Director of Golf in a Four or Five Star / Diamond Resort is preferred.
• Experience with a diversity of golf course operations such as resort, private and/or semi-private.
• Thorough understanding of the Golf Retail industry.
• Must be driven, professional, and have excellent communication skills.
• Strong business acumen with demonstrated skills.
• Demonstrated passion for high levels of guest services, and exceeding expectations.
• Great computer skills required, including experience with Microsoft Office, tee time reservations, POS, retail inventory, and familiarity with Web based golf partners.