Director of Quality Assurance

Summary

The Director of Quality will develop, implement, and manage the overall quality strategy for construction operations of all Haydon operating entities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Evaluate construction operations from a strategic level to ensure that deliverables meet quality, integrity, functionality, and other specifications and requirements
• Ensure alignment with industry best practices, client expectations and legal/regulatory standards in addition to company standards
• Collaborate with management and senior staff across departments to develop superior quality standards
• Coordinate preconstruction quality planning, including mock-ups, first-in-place inspections and constructability review processes and ensure quality expectations are clearly defined in contracts
• Develop program and process and participate in constructability reviews and design coordination meetings to identify quality impacts early
• Develops and implements quality standard testing and evaluation processes
• Facilitates communication among construction, departments, operating entities and leadership
• Affords assessments of deliverable results and approves recommended changes
• Reviews quality control documentation such as checklists, logs, and reports for effectiveness, accuracy, and relevance
• Manages personnel conducting both scheduled and random quality control compliance inspections to verify conformance along with associated reporting structure for associated inspections
• Systematically reports status of quality control KPI’s and operations to executive leadership and, when required, regulatory agencies
• Evaluate and implement Lean construction processes to improve efficiency and effectiveness
• Lead and mentor project QA/QC personnel and other field staff in quality practices
• Coordinate and conduct quality training programs for Superintendents, Project Engineers, Project Managers, Craftsmen and Trade Partners
• Provide coaching and corrective feedback on quality related items
• Develop KPI’s to measure and track quality performance and non-conformance trends
• Present quality reports and root cause analysis findings to executive leadership
• Drive preventative and corrective action plans to resolve recurring issues found in all phases of construction from preconstruction through warranty
• Works closely with project teams, preconstruction, safety and commissioning teams to identify and mitigate quality risks
• Collaborate with marketing in development of project pursuit proposals and marketing materials
• Participate in project interviews as necessary

COMPETENCIES

• Business Acumen
• Quality
• Analytical
• Problem Solving
• Judgement
• Communications
• Managing People
• Diversity
• Safety and Security

QUALIFICATIONS

• 10+ years experience in the Construction Industry; 7+ years’ experience and/or training in a quality management role or equivalent within a general contracting or construction management environment
• Thorough working knowledge of: construction means and methods, regulatory agency codes, QA/QC processes, familiarity with Lean Construction or other quality methodologies, proficiency in construction management software platforms and a thorough knowledge of commercial construction, safety standards and project management
• Ability to work independently, take initiative, set priorities, and see projects through to completion