DIRECTOR OF PROGRAM SPECIALIST
Supportive Concepts For Families · Reading, PA · 1 mo ago
On-siteBusiness DevelopmentFull-time
We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate, navigation, legal, EEO, etc. Must preserve all substantive info.
We need to parse the posting.
Key sections:
- About the role: The introductory paragraph(s) describing role, mission, etc. Could be "Looking for More Than Just a Job? ..." and "The Leadership Opportunity". We'll combine into About the role.
- Responsibilities: The bullet list under "What You'll Lead As Director, Program Specialist Services, you will:" includes many items. Also later "This Role Is Different" maybe not responsibilities. Also "Participate in licensing preparation..." etc. We'll treat those as responsibilities.
- Requirements: Might be "Required Qualifications" list. Also "What We're Looking For" maybe part of qualifications.
- Qualifications: Could be education, experience, etc. Might overlap with Requirements. We need to decide.
- Skills: Could be "Strong analytical, organizational, written, and verbal communication skills." etc.
- Benefits: The list under "Why Join Supportive Concepts for Families? SCFF offers a mission-driven environment..." includes benefits: Competitive leadership compensation, Medical, dental, and vision coverage, 401(k), Paid time off, Employee Assistance Program, Wellness resources, Employee referral opportunities, Training and professional development, Career advancement opportunities, The opportunity to help shape the future...
- Pay: Not explicitly stated; only "Competitive leadership compensation" but that's vague. The rule: do NOT create Pay section unless posting actually states them. "Competitive leadership compensation" is not a specific number or range; it's vague. Likely we should not create Pay section because it's not specific. The instruction: never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Benefits we have specific list, so we can include Benefits. Pay we should omit.
- Schedule: Not stated; maybe full-time mentioned earlier but not schedule details. The posting says "Pennsylvania | Full-Time". That's schedule info: Full-Time. Is that enough? It states Full-Time. That's a schedule. Should we include Schedule section with "Full-Time"? The rule: never create Schedule section unless posting actually states them. It does state Full-Time. So we can include Schedule with that.
But we need to avoid filler like "varies". "Full-Time" is specific enough.
Now we need to ensure we don't duplicate content.
Let's extract substantive content.
First, remove boilerplate: The heart emojis, "❤️ Be the Reason Someone Has a Better DayDIRECTOR, PROGRAM SPECIALIST SERVICES – PA IDD Supportive Concepts for Families, Inc. Pennsylvania | Full-Time | Leadership Lead Program Excellence. Strengthen Compliance. Advance Person-Centered Services." This includes job title and location; we should not repeat job title as heading. We can incorporate location and full-time into maybe About the role or Schedule.
We need to preserve all substantive information: mission description, role description, responsibilities, qualifications, etc.
Let's parse paragraphs:
1. "Looking for More Than Just a Job? At Supportive Concepts for Families (SCFF), our work is about more than providing services. It is about supporting people with intellectual disabilities and autism to live meaningful lives with choice, dignity, independence, inclusion, and opportunity. We are seeking an experienced Pennsylvania IDD professional to serve as our Director, Program Specialist Services – PA IDD. This is a critical leadership position responsible for providing direct supervision, technical leadership, regulatory guidance, and professional development to our Program Specialists supporting Pennsylvania IDD residential programs. Program Specialists hold one of the most important programmatic roles within Pennsylvania's Chapter 6400 service system. We believe professionals carrying that responsibility should be supported and supervised by a leader who understands the work firsthand. If you know Pennsylvania ODP services, understand Chapters 6100 and 6400, recognize the importance of quality assessments and person-centered individual plans, and know what excellent Program Specialist practice should look like, we want to hear from you."
2. "🌟 The Leadership Opportunity The Director of Program Specialist Services will serve as SCFF's subject-matter expert and functional leader for the Program Specialist discipline across our Pennsylvania IDD services. This leader will directly supervise our Program Specialists and create a consistent, accountable model of Program Specialist practice across SCFF. This is not a general residential operations position. It is a specialized leadership role focused on program quality, individual outcomes, regulatory compliance, documentation integrity, professional practice, and the development of highly effective Program Specialists. The Director will establish one standard for Program Specialist excellence across SCFF."
3. "What You'll Lead As Director, Program Specialist Services, you will:" then bullet list:
- Provide direct supervision, coaching, development, and performance management for assigned Pennsylvania Program Specialists.
- Serve as SCFF's internal expert regarding 55 Pa. Code Chapters 6100 and 6400 and applicable Pennsylvania Office of Developmental Programs requirements.
- Establish consistent Program Specialist standards, workflows, expectations, tools, templates, and accountability across programs.
- Monitor Program Specialist caseloads and assignments to ensure regulatory requirements are maintained.
- Maintain oversight of critical Program Specialist timelines, including assessments, individual-plan activities, reviews, revisions, and required documentation.
- Review the quality and completeness of assessments and other Program Specialist documentation.
- Strengthen the connection between assessments, identified needs, individual outcomes, services, implementation, and measurable progress.
- Ensure individual plans are understood and implemented as written throughout the service environment.
- Develop an effective Program Specialist onboarding, orientation, training, and competency program.
- Provide ongoing technical education and coaching to Program Specialists as regulations, ODP guidance, or organizational practices evolve.
- Conduct routine programmatic and documentation audits to identify risk before it becomes a licensing finding.
- Identify trends, systemic deficiencies, overdue requirements, documentation gaps, and opportunities for improvement.
- Develop corrective-action strategies and monitor sustained compliance.
- Participate in licensing preparation, regulatory reviews, Plans of Correction, and follow-up activities involving Program Specialist responsibilities.
- Partner with residential operations, nursing, behavioral supports, quality/compliance, learning and development, and other disciplines to ensure coordinated support for individuals.
- Promote meaningful community integration, relationships, choice, independence, and person-centered practices.
- Build dashboards and management reporting that provide leadership with visibility into Program Specialist caseloads, compliance, deadlines, documentation quality, and identified risks.
- Develop succession and coverage plans so Program Specialist responsibilities remain supported during vacancies, leaves, or transitions.
- Serve as a resource to organizational leadership on complex programmatic and regulatory matters involving Pennsylvania IDD services.
4. "This Role Is Different We are intentionally creating a leadership structure where Program Specialists are supervised by an experienced professional who understands the Program Specialist function. Our Program Specialists should have a leader who can review their work, answer complex regulatory questions, coach their practice, identify problems early, and help them become stronger professionals. The Director's primary responsibility is to lead and strengthen the Program Specialist function. This position is not intended to routinely carry a full Program Specialist caseload."
5. "What We're Looking For We are looking for someone who combines regulatory expertise with strong leadership. The ideal candidate understands that compliance is important—but great Program Specialist practice goes beyond checking boxes. You should understand how assessments, individual plans, services, documentation, staff implementation, community participation, individual rights, and quality outcomes all connect. You should also be comfortable holding professionals accountable while simultaneously teaching, coaching, and building their confidence."
6. "Required Qualifications Bachelor's degree from an accredited college or university required; Master's degree preferred. Must meet or exceed applicable 55 Pa. Code §6400.44 Program Specialist qualification requirements. Minimum of five years of progressively responsible experience supporting individuals with intellectual disabilities and/or autism. Significant experience within Pennsylvania ODP-funded IDD services. Demonstrated experience performing, supervising, auditing, or providing technical oversight of Chapter 6400 Program Specialist functions. Strong working knowledge of PA ODP requirements and Chapters 6100 and 6400. Demonstrated knowledge of assessments, individual-plan development and implementation, person-centered planning, documentation requirements, individual rights, community integration, and regulatory compliance. Leadership or supervisory experience with the ability to coach, develop, and hold professional staff accountable. Experience supporting licensing inspections, regulatory reviews, corrective-action plans, or quality-improvement initiatives. Strong analytical, organizational, written, and verbal communication skills. Ability to identify systemic issues and translate regulatory requirements into practical operational processes. Ability to travel to SCFF programs throughout Pennsylvania as organizational needs require."
7. "Why You'll Love This Role This is an opportunity to do more than manage a department. You will have the opportunity to build the standard. You will influence how Program Specialists are trained, supported, supervised, and developed. You will strengthen consistency across programs, improve regulatory readiness, and help ensure that every individual receives services that reflect their needs, goals, choices, and individual plan. Most importantly, you will lead professionals whose work directly influences the quality of life of the people we support."
8. "Why Join Supportive Concepts for Families? SCFF offers a mission-driven environment focused on both the people we support and the professionals who make that work possible. Our benefits include: Competitive leadership compensation Medical, dental, and vision coverage 401(k) Paid time off Employee Assistance Program Wellness resources Employee referral opportunities Training and professional development Career advancement opportunities The opportunity to help shape the future of Pennsylvania IDD services within SCFF"
9. "About Supportive Concepts for Families Supportive Concepts for Families, Inc. provides person-centered services designed to support individuals with intellectual disabilities and autism in achieving greater independence, inclusion, choice, and quality of life. Our professionals are more than service providers. They are advocates. They are mentors. They are problem-solvers. They are leaders. And every day, they have the opportunity to be the reason someone has a better day."
10. "❤️ Start a Career With Purpose If you are an experienced Pennsylvania IDD professional who believes Program Specialists deserve strong, knowledgeable leadership and you are ready to help establish a higher standard for program quality across SCFF, we want to meet you. Apply today and help us strengthen the programs, professionals, and systems that support the people we serve. Supportive Concepts for Families Creating a Better Tomorrow... Today."
11. "Apis Services, Inc is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and providing employment opportunities without regard to protected characteristics under applicable federal, state, or local law." This is EEO boilerplate; remove.
Now we need to map to sections.
About the role: Could combine the introductory paragraphs (first two paragraphs) and maybe the "About Supportive Concepts for Families" description. But we must not repeat job title as heading. We'll include description of organization and role.
Responsibilities: The bullet list under "What You'll Lead As Director..." plus maybe the "This Role Is Different" paragraph (though it's more about role nature). Could include that as responsibilities.
Requirements: Could be the "Required Qualifications" list (education, experience, etc.) plus maybe "What We're Looking For" (though that's more about desired attributes). We'll treat "Required Qualifications" as Requirements.
Qualifications: Could be overlapping; maybe we can treat "Required Qualifications" as Qualifications and "What We're Looking For" as Skills? But we need to follow typical sections: Requirements often list mandatory; Qualifications list preferred; Skills list abilities. However we have only one set of qualifications. We could split: Requirements = education, experience, etc. Qualifications = maybe "Master's degree preferred" etc. But we need to avoid thin sections. Better to have Requirements (education, experience) and Skills (analytical, communication, etc.) and maybe Qualifications (leadership experience). But we need