Director of Product Management, Hyperforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action, tech meets trust, and innovation is a way of life. The Hyperforce team is seeking a Product Management leader with a strong builder mindset to develop an AI-first compute infrastructure platform.

About the role

The role requires technical expertise in infrastructure and platform-as-a-service (IaaS/PaaS), API management, and a passion for delivering rich user experiences. You will focus on building platform technologies for high-availability and scale, driving innovation at the infrastructure and platform level.

Responsibilities

• Develop vision, strategy, and multi-release roadmap for the compute infrastructure platform with emphasis on AI and data workloads.
• Own improving platform maturity for new AI and data application patterns across critical platform capabilities such as availability and scalability.
• Innovate at the infrastructure and platform level by deeply understanding user needs and product fit while leveraging knowledge of IaaS/PaaS and open-source technologies.
• Partner with Salesforce product clouds to ensure all services are available on Hyperforce, including gap analysis on requirements.
• Engage with customers and partners to deliver roadmap updates, gather product feedback, and identify additional challenges and opportunities.
• Represent Salesforce as a domain and product expert at customer interactions, industry and corporate events, and through community sites and social media.

Requirements

• 12+ years of Product Management, Solution Architect, or similar experience.
• Specialization in user-facing products, enterprise-scale IaaS/PaaS platforms, high-availability architecture, application networking, and API management.
• Proficiency and growth mindset in leveraging data analytics tools (e.g., SQL) and applying AI tools (e.g., Claude Code) to build product prototypes.
• Passion for creating seamless user experiences through value-chain and user journey mapping.
• Demonstrated experience in building product prototypes, writing strategy, and translating customer needs into product capabilities.
• Direct experience working with and leveraging AWS, Google Cloud, and Azure services.
• A technical degree, preferably in Software Engineering.
• Exceptional communication and collaboration skills.

Preferred Qualifications

• Experience with cloud-native technologies such as Kubernetes and Service Mesh.
• Background in applying AI and AIOps to develop strategic platform capabilities.

Benefits

Salesforce offers a variety of benefits to support your well-being, including:

• Time off programs
• Medical, dental, vision, and mental health support
• Paid parental leave
• Life and disability insurance
• 401(k) and employee stock purchasing program

More details about company benefits can be found at Salesforce Benefits.

Pay

The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan areas, the base salary range is $237,700 - $344,700 annually. The range represents base salary only and does not include company bonus, incentive for sales roles, equity, or benefits.