Director of Product Management
About the role
Waystar is seeking a Director of Product Management to lead the Aware CDI team of product managers, ensuring the company's software products meet customer needs and achieve business goals. This role requires a deep understanding of the healthcare industry, a strong track record in product management, and the ability to lead and motivate a team. Reporting to the Vice President, Product Strategy.
Responsibilities
- Lead the product management team in developing and executing the product roadmap
- Work with engineering, data science, UX design, and product marketing teams to bring new products to market
- Conduct market research and analysis to identify customer needs and opportunities
- Define product requirements and specifications
- Manage the product development process from ideation to launch
- Track product performance and make data-driven decisions
- Mentor a team of Product Managers and furnish them with resources, tools, and uniform processes to be successful
- Work with sales and customer support teams to ensure customer satisfaction
- Stay up-to-date on the latest trends in healthcare technology
- Collaborate with other directors and executives to align product strategy with the company's overall goals
Requirements
- Bachelor's degree in computer science, business, or a related field
- 10+ years of experience in product management, with a focus on healthcare technology
- Strong understanding of the healthcare industry
- Proven track record of success in leading and motivating a team
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Passion for healthcare and technology
- High emotional intelligence and relationship skills, and an ability to read and adapt to changing environments
About the company
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle. Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities.
Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. The company is deeply committed to living out its organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.
Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans.
Benefits
- Competitive total rewards (base salary + bonus, if applicable)
- Customizable benefits package (3 medical plans with Health Savings Account company match)
- Generous paid time off for non-exempt team members: 3 weeks + 13 paid holidays, including 2 personal floating holidays
- Flexible time off for exempt team members + 13 paid holidays
- Paid parental leave (including maternity + paternity leave)
- Education assistance opportunities and free LinkedIn Learning access
- Free mental health and family planning programs, including adoption assistance and fertility support
- 401(K) program with company match
- Pet insurance
- Employee resource groups