Director of Product Management

Location: Durham, NC - hybrid onsite 3 days per week

Salary Range: $150,000 to $200,000

About the role

We are seeking a hands-on Director of Product Management to lead the Product Owner team supporting our Policy Administration platform. This is an execution-focused leadership role for someone with deep insurance systems expertise who enjoys driving delivery as much as defining strategy.

Responsibilities

• Lead, mentor, and develop a team of Product Owners that are focused on Policy Administration and supporting shared services and QA initiatives
• Serve as the primary point of contact for Policy Administration initiatives, ensuring projects remain aligned, on schedule, and meet business objectives
• Drive execution across multiple Agile teams operating in two-week sprint cycles
• Partner closely with business stakeholders, technology teams, offshore resources, and third-party vendors to coordinate successful product delivery
• Ensure product backlogs, priorities, and sprint objectives support strategic business goals while maintaining a strong focus on execution
• Collaborate with cross-functional business groups to translate operational needs into product enhancements and system capabilities
• Support shared services functions, including coordination with QA and other centralized teams
• Balance day-to-day delivery responsibilities with longer-term product strategy and planning

Time Allocation

• 50% Execution & Policy Administration
  • Drive delivery of Policy Administration initiatives
  • Act as the product point of contact for active projects
  • Ensure priorities, timelines, and cross-functional teams remain aligned
• 25% Product Strategy
  • Contribute to product vision, planning, prioritization, and roadmap development
• 25% Shared Services Support
  • Partner with QA and shared service teams to improve delivery quality and operational effectiveness

Requirements

• Significant experience in the insurance industry, with a strong preference for candidates who have worked directly with Policy Administration systems
• Experience leading or managing Product Owners or Product Management teams
• Strong background in Agile product delivery, including backlog management and sprint planning
• Proven ability to execute complex initiatives—not solely roadmap or strategic planning experience
• Experience collaborating with offshore development teams, technology partners, vendors, and cross-functional business stakeholders
• Strong understanding of backend insurance systems and business processes
• Strong foundation in Product Ownership best practices
• Excellent communication, organizational, and stakeholder management skills

Preferred Qualifications

• Experience with Policy Administration systems across Life & Annuity, Health, Property & Casualty, or other insurance lines
• Experience with FAST Policy Administration is a strong plus
• Proficiency with Jira, Confluence, and the Atlassian suite
• Exposure to AI-enabled product capabilities or initiatives