Director of Product Management
Brightstar is an innovative, forward-thinking global leader in lottery that builds on renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for customers. As a premier pure play global lottery company, Brightstar offers best-in-class lottery operations, retail and digital solutions, and award-winning lottery games to help customers achieve their goals, fulfill player needs, and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators worldwide, adhering to the highest standards of service, integrity, and responsibility. Brightstar employs approximately 6,000 people.
About the role
The Director of Product Management leads the strategy, development, launch, and lifecycle management of lottery products, with a primary focus on scratch-off games. This role drives product innovation, optimizes portfolio performance, ensures regulatory compliance, and collaborates across Sales, Marketing, Research, and Operations to deliver engaging player experiences and business growth. The Director oversees product planning, vendor relationships, inventory management, and strategic business initiatives while leveraging market insights to maximize product success.
Responsibilities
- Lead the end-to-end development and management of scratch-off game products, including artwork, prize structures, game mechanics, and print quantities.
- Develop and execute product launch strategies that maximize player engagement and align with organizational objectives.
- Ensure product compliance with state regulations, security requirements, and responsible gaming standards.
- Manage product inventory and long-term portfolio planning to optimize utilization and performance.
- Analyze product performance and industry trends to identify opportunities for innovation and growth.
- Lead responses to player feedback and escalated product-related concerns.
- Develop product planograms and assortment strategies to support consistent retailer execution statewide.
- Partner with Sales and Marketing teams to create product training, educational materials, and promotional content.
- Lead development of product-related business plans, forecasts, and strategic recommendations.
- Collaborate with Market Research to drive product innovation and consumer insights initiatives.
- Manage external vendor relationships, including contract negotiations and licensing agreements.
- Oversee game file delivery, validation, and implementation within gaming systems.
- Present product strategy, performance results, and recommendations to senior leadership and stakeholders.
Requirements
- Bachelor's degree in Business, Marketing, Product Management, or a related field; Master's degree preferred.
- 8+ years of progressive experience in product management, product strategy, marketing, gaming, lottery, consumer products, or a related industry.
- 3+ years of leadership experience managing teams, projects, or cross-functional initiatives.
- Demonstrated experience leading product development from concept through launch and lifecycle management.
- Strong analytical skills with experience using data to drive business decisions and product strategy.
- Experience managing vendor partnerships, contracts, and negotiations.
- Excellent project management, organizational, and prioritization skills.
- Strong communication and presentation skills with the ability to influence stakeholders at all levels.
- Knowledge of regulatory compliance requirements and risk management practices.
- Proficiency with Microsoft Office Suite and data analysis tools.
- Ability to work collaboratively across multiple functions in a fast-paced environment.
Pay
The estimated starting compensation range is $96,632 - $250,500. The actual pay offered may vary based on background, skills, experience, and work location. The Company complies with all local pay requirements and collective bargaining agreements, where applicable.
Benefits
- 401(k) Savings Plan with Company contributions
- Health, dental, and vision insurance
- Life, accident, and disability insurance
- Tuition reimbursement
- Paid time off
- Wellness programs
- Identity theft insurance
- Sales roles may be eligible for commission payments; other roles may be eligible for discretionary bonuses
Note: Programs are subject to eligibility requirements.