Director of Product Management (100% Remote or Hybrid Brooklyn, NY)

The Mom Project is excited to partner with Etsy in their search for a Director of Product Management contractor to join their team for a 6-month contract.

About the Role

The Director will own and oversee three squads—Loyalty & Incentives, Occasions, and CRM—within the Buyer Experience group. The focus of this team is to deliver high-quality, compelling experiences that feel more rewarding, drive greater value, and bring buyers back more often. This role requires close partnership with Marketing, Relevance, and Seller-side teams, among other cross-functional stakeholders. The 6-month interim engagement covers a pivotal planning period ahead of Etsy’s 2027 strategy, and the successful candidate will be responsible for ensuring teams deliver well-informed roadmaps aligned to longer-term outcomes.

Responsibilities

• Set vision, develop roadmaps, and deliver measurable business outcomes across complex, matrixed environments.
• Lead buyer retention and engagement initiatives, including hands-on ownership of loyalty programs, CRM strategy, lifecycle marketing, or incentives to improve retention, repeat purchase rate, or LTV at scale.
• Partner with applied ML and data science teams to translate model outputs into buyer-facing experiences, with familiarity in personalization, propensity modeling, or recommendation systems.
• Align cross-functional stakeholders (Marketing, Engineering, Design, Seller-side) around a shared strategy and present confidently to senior leadership and C-suite audiences.
• Own strategic planning in high-velocity periods, including annual and multi-year planning cycles, translating company-level OKRs into squad-level goals, and making resource prioritization tradeoffs under ambiguity.
• Navigate the tension between buyer engagement strategies and seller health in a two-sided or marketplace business model.

Requirements

• 10+ years of product management experience, with 3-5 years at Director level or above leading multi-squad organizations in consumer-facing products.
• Deep domain expertise in buyer retention and engagement, with a track record of improving retention, repeat purchase rate, or LTV at meaningful scale.
• Experience leading data and ML-driven product development, comfortable partnering with applied ML and data science teams.
• Strong cross-functional leadership and executive communication skills.
• Strategic planning acumen, including ownership of annual and multi-year planning cycles.
• Experience operating in a two-sided or marketplace business model.

Schedule

100% remote with EST working hours.

Pay

Competitive salary range. Most candidates are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Benefits

• Medical and dental coverage.
• 401k (no match).
• Perks available through a 3rd-party Employer of Record (eligible after completion of waiting period).