Director of Primary Care- NP- Clinic Director

ESSENTIAL DUTIES & RESPONSIBILITIES

• Direct and oversee day-to-day operations of primary care services across all health center locations.
• Maintain efficient clinic flow, provider scheduling, panel management, and patient access standards.
• Monitor productivity, patient throughput, cycle times, no-show rates, and provider templates.
• Develop and implement workflows that support evidenced-based guidelines, integrated, team-based care delivery.
• Partner with site leadership to ensure operational consistency across locations.
• Support implementation of evidence-based clinical practices and standardized care protocols.
• Facilitates NP meetings and any other necessary Primary Care meetings.
• Disseminate and train Primary Care staff on clinical practice information.
• Oversee supplies, inventory and utilization.
• Serves as a member of the Senior Leadership Team.
• Affirm FPCSN upholds requirements of all grant funding related to Primary Care, such as Vaccines for Children, HRSA H80 and Title X Quality & Population Health initiatives.
• Monitor performance related to: UDS measures, HEDIS metrics, Value-based care contracts, Chronic disease management, Preventive care benchmarks.
• Collaborate with Quality Improvement staff to develop corrective action plans and performance improvement initiatives.
• Utilize data analytics and dashboards to drive decision-making and accountability.
• Support risk stratification, care management, and patient retention strategies.

EXPERIENCE AND REQUIREMENTS

• Required Education and Experience: Current Pennsylvania CRNP license, minimum 5–7 years of progressive healthcare leadership experience, minimum 3 years managing ambulatory care or primary care operations, experience in an FQHC, community health center, or safety-net healthcare environment, experience managing multi-site operations and interdisciplinary teams, Master’s Degree in Nursing.
• Preferred: Experience with value-based care and population health programs, experience with HRSA operational compliance and UDS reporting, experience leading quality improvement initiatives.
• Required Skills and Abilities: Strong understanding of FQHC operations and HRSA requirements, knowledge of ambulatory care workflows and team-based care models, experience with EMR systems and healthcare analytics tools, strong leadership, organizational, and change management skills, excellent interpersonal and communication abilities to manage and supervise team, financial acumen related to healthcare operations and productivity, commitment to mission-driven environment, health equity and culturally responsive care.

OTHER QUALIFICATIONS

• Ability to pass required background screenings and credentialing verifications.
• All required vaccinations.
• Current valid CPR Certification is required or necessary to be obtained prior to work.
• Maintain current valid applicable position credentials.
• Maintain reliable transportation to travel throughout the network and/or participate in events outside the network as needed.
• Must be willing to work on-site.

Lifting Requirements

• LIGHT – Exerting up to 20 pounds of force frequently, and/or negligible amount of force constantly to move objects. The use of arm and/or leg control requires force greater than sedentary, but worker still sits majority of time.

Physical Requirements

• Stand or Sit (stationary position)
• Walk
• Use hands or fingers to handle or feel (operate, activate, prepare, inspect, position)
• Climb (stairs/ladders)
• Talk/Hear (communicate, converse, convey, express/exchange information)
• See (detect, identify, recognize, inspect, assess)
• Pushing or Pulling
• Repetitive Motion
• Reach (high or low)
• Kneel, Stoop, Crouch or Crawl (position self, move)

EQUAL OPPORTUNITY EMPLOYER

Equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, and veteran or disability status.

VISA SPONSORSHIP

FPCSN does not provide Visa Sponsorship. All candidates must be US Citizens and/or authorized to work in the United States without Sponsorship.

ORGANIZATIONAL COMMITMENT

FPCSN is committed to maintaining a professional and welcoming environment for all staff and patients. We support continuous learning and team development that enhances cultural understanding, service excellence, and workplace collaboration.