Director of Pharmacy Partnerships

About the role

Alloy delivers medication to our members through a network of pharmacy partners. As we scale, that network needs to grow well beyond that: more capacity, broader geographic coverage, and stronger commercial terms, without giving up ground on the cost, quality, and compliance standards our members depend on. We're seeking a Director, Pharmacy Partnerships to own that network end to end — sourcing and onboarding new pharmacy partners, negotiating rates and terms, and holding every partner to clear cost, quality, compliance, and service-level goals. This is a goal-ownership role: you carry the numbers for your book of pharmacy partners, set the strategy for how the network operates, and drive outcomes with minimal day-to-day oversight.

Key Responsibilities

• Source & Grow the Pharmacy Network
  • Proactively identify, evaluate, and pursue new pharmacy partners that expand capacity, geographic coverage, formulary breadth, and fulfillment options — growing the network well beyond today's current partners
  • Own the full sourcing lifecycle from first contact through diligence, contracting, integration, and go-live, driving each opportunity start to finish
  • Build a pipeline of qualified partners ahead of need so the network scales ahead of demand, not in reaction to it
• Negotiate & Manage Commercials
  • Negotiate rates, terms, and commercial agreements with pharmacy partners to hit cost targets, partnering with the VP of Operations on the highest-stakes deals
  • Own pharmacy spend and unit costs across the network, identifying and capturing savings and efficiency opportunities
  • Model the cost, service, quality, and capacity trade-offs when selecting partners or shifting volume between them
  • Run a monthly process to verify vendor costs and invoices against agreed rates
• Own Performance to Goals
  • Set and manage partners to clear SLA and KPI targets — fill rate, turnaround time, order accuracy, and member impact — and continuously raise the bar on network performance
  • Hold pharmacy partners accountable for order fulfillment and shipping performance against agreed service levels
  • Own shipping and logistics across the network, managing partners to cost, SLA, and service-level targets and driving efficiency
  • Maintain oversight of Rx compliance across the network, keeping partners aligned to regulatory standards and escalating issues promptly
  • Build partner scorecards and run regular business reviews with each partner
  • Monitor and act on KPI data to assess network performance and surface opportunities to improve
• Own the Pharmacy Operations Model
  • Own the operating model for the partner network — the policies, procedures, and workflows that govern how Alloy works with its pharmacy partners
  • Personally own day-to-day compliance monitoring, order issue resolution, and EMR-to-pharmacy workflow management. This role has no direct reports initially, so you'll be hands-on with execution, not delegating it
  • Build the operating rhythm including escalation paths, reporting cadence, process documentation, that keeps day-to-day execution tight while you focus on network strategy and growth; recommend when and how to add headcount as the network scales
• Partner Cross-Functionally
  • Coordinate with IT and technical teams to integrate pharmacy partners with Alloy's platforms, ensuring seamless, reliable service delivery
  • Work with Customer Experience to protect and elevate the member experience across every partner in the network
  • Partner with Clinical and Legal/Compliance teams to keep the network aligned with regulatory requirements and Alloy's standard of care

Requirements & Qualifications

• 6+ years of experience in vendor management, category management, procurement, or supplier management, with a track record of owning a book of vendors against cost and performance goals
• Experience managing and developing others, with a demonstrated ability to build team structure and operating rhythm from the ground up
• Strong negotiation skills with a track record of securing favorable rates and terms
• Experience sourcing and onboarding new vendors or partners from scratch
• Comfort owning quantitative goals; demonstrated ability to analyze data, identify trends, and drive measurable improvement
• Background in healthcare, pharmacy, telehealth, or a regulated fulfillment environment strongly preferred; familiarity with Rx compliance and pharmacy operations a plus
• Excellent communication and interpersonal skills, with the ability to collaborate across teams and levels
• Proven ability to operate independently — owning goals, driving negotiations, and making decisions without needing close oversight
• Experience with e-pharmacies and/or telemedicine platforms preferred

Company Overview

Alloy Health is the leading direct-to-consumer women's digital health company providing women with expert care, trusted information, and personalized solutions to feel their best in perimenopause and menopause. Alloy is the only platform connecting women in all 50 states and Washington, D.C. with physicians trained specifically in menopause care. Our model offers longitudinal, one-on-one access to expert doctors who guide women through their full midlife journey, from the first symptoms to long-term maintenance. This includes not only care for hormonal health and menopause, but also solutions for weight management, skin and hair changes, sexual wellness, and more. Alloy provides clinical care, ongoing education, and a supportive community that empowers women to make informed decisions and feel like themselves again. Female-founded and female-led, Alloy isn't just changing access to care, we're changing the conversation. Our team includes nationally recognized experts in women's health and aging, and our work has been featured in The New York Times, The Washington Post, Vogue, Women's Health, Forbes, Oprah Daily, CBS Sunday Mornings, The Today Show and more.

Compensation & Benefits

Annual Salary: $165,000-$205,000 commensurate with experience and geographic location

At Alloy, you will be joining a kind, passionate & driven team, with a mission and a sense of humor. As part of the early team, you'll have real autonomy, ownership, accountability within a flexible work environment.

Benefits include:

• Competitive salary & equity package with mid-stage equity
• Comprehensive health benefits (medical, dental, vision)
• Company paid Short and Long Term Disability, Life Insurance
• 401K & Roth IRA
• Fully remote role; employees are provided with a monthly stipend to cover mobile and WiFi expenses
• Flexible time off policy