Director of Performance Management

Director of Performance Management – Maintenance Department

Responsibilities

• Develop and implement performance-management strategies aligned with company goals.
• Utilize business analytics to track and analyze maintenance performance data, identify trends, and make data-driven decisions to improve fleet operations.
• Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of maintenance activities across regions and divisions.
• Identify areas for improvement within the maintenance department and implement solutions in partnership with each division to enhance productivity and efficiency.
• Mentor and develop a team of maintenance professionals to achieve high levels of performance and job satisfaction in a matrix-style organizational chart.
• Ensure all maintenance activities comply with industry regulations and company policies.
• Prepare and present regular performance reports to senior management, highlighting achievements, challenges, and recommendations for improvement.
• Monitor the maintenance department’s budget, ensuring cost-effective use of resources.
• Collaborate with other departments to ensure alignment and support for maintenance initiatives.
• Develop and implement methodologies for estimating vehicle accident rates based on historical data and predictive analytics.
• Integrate accident-estimation processes with existing performance-management systems to enhance overall fleet management.
• Regularly review and update accident-estimation models to reflect changes in fleet operations and external conditions.
• Prepare detailed accident-estimation reports for senior management, highlighting key findings and recommendations for reducing accident rates.

Requirements

• Bachelor’s degree in Data Analytics, Computer Science, Statistics, Business Administration, or a related field.
• Minimum of 8 years of experience in maintenance management or a related role.
• Proven track record of developing and implementing performance-management systems.
• Strong leadership and team-management skills.
• Excellent analytical and problem-solving abilities.
• Exceptional communication and interpersonal skills.
• Proficiency in maintenance-management software and tools.
• Knowledge of industry regulations and best practices.