Director of Performance Improvement / Risk

About the role

Ridgeview Institute Smyrna is seeking a motivated, dependable, and dedicated leader to serve as Director of Performance Improvement / Risk Management. This role partners with leadership and medical staff to design, implement, and oversee a comprehensive PI and Risk Management program that strengthens patient safety, quality outcomes, and survey readiness.

• Supervise and support daily performance improvement activities, ensuring actions are taken as needed and authorized by organizational policies and procedures.
• Receive and review department/service performance measures and documentation; coordinate reporting of findings.
• Maintain PI records, performance measures, and statistical tools used for tracking outcomes and improvement work.
• Review incident reports, patient/physician surveys, and patient complaints to identify patterns and trends and improvement opportunities.
• Attend and participate in meetings where PI activities occur and share relevant data appropriately.
• Support Joint Commission, CMS, and state survey readiness.
• Partner closely with hospital leadership and the Patient Advocate to support service recovery and a strong culture of safety.

Requirements

• A bachelor’s degree or equivalent in nursing or a health-related field is preferred.
• 2+ years of experience in a healthcare or behavioral health setting involving quality improvement is preferred.
• Licensure to practice nursing or in a mental health-related field in Georgia is preferred.
• Computer skills involving knowledge of Excel spreadsheets and business writing.
• CPR/First Aid and CPI trained and certified.

Benefits

• 401(k) + matching
• Health insurance
• 100% company-paid life insurance coverage up to 2x your annual salary
• Vision insurance
• Dental insurance
• 100% company-paid long-term disability insurance
• Paid time off
• Paid holidays
• Cafeteria on site
• Employee engagement events
• Employee assistance program
• Employee recognition program
• Free parking
• Career & training development opportunities
• Dynamic and inclusive work environment
• Engaged management team dedicated to your success

Pay

This is a full-time role with an expected compensation range between $90,000.00 and $100,000.00, plus an annual bonus opportunity.