Director of People and Culture (HR)
Middleby Coffee Solutions Group · Renton, WA · 1 mo ago
ManagementFull-time
About the role
This is a standalone People (HR) Director role reporting directly to the President. You will own the complete people function — from strategy and culture to recruiting, performance, payroll, benefits, and compliance.
Responsibilities
- Serve as a genuine advisor and business partner to the President — not an order-taker, but a voice that brings perspective, pushes back when needed, and translates business goals into people decisions
- Collaborate with the leadership team in workforce planning and organizational design as the company continues to evolve
- Identify gaps in team effectiveness and drive structural and cultural improvements to close them
- Use data and insight to inform talent decisions, workforce planning, and long-term organizational health
- Own and manage compensation and benefits programs, ensuring competitiveness and compliance
- Oversee payroll processing, ensuring accuracy and timeliness
- Administer leave programs (FMLA, state-specific leaves, etc.)
- Ensure compliance with all federal, state, and local employment laws and regulations
- Maintain HR systems, employee records, and data integrity across platforms (e.g., Paylocity)
- Develop and deliver regular HR reporting on key metrics: headcount, turnover, hiring, and KPIs that align HR performance with business outcomes
- Navigate multi-state employment requirements; serve as internal subject matter expert on employment law
- Lead a best-in-class onboarding experience that sets employees up for success from day one
- Create early engagement strategies that reflect company values and culture
- Continuously improve the employee experience across the full lifecycle
- Run the performance management cycle with consistency and quality — goals, check-ins, reviews, and the hard conversations in between
- Partner with managers to elevate the quality of performance conversations, feedback, and accountability
- Strengthen leadership capability- coach managers to become confident, effective leaders who drive performance and engagement
- Identify and develop high-potential talent; support succession planning for key roles
- Use performance and feedback data to inform development plans and organizational decisions
- Drive employee engagement initiatives that are genuine, not performative
- Handle employee relations matters with fairness, sound judgment, and care
- Champion continuous improvement as a cultural value (Kaizen mindset — a Gemba walker at heart)
- Be present and trusted — on the floor, in the office, across all levels of the organization
Requirements
- Proven experience in a standalone or near-standalone HR role — you've built structure, not just operated within it
- Background in manufacturing, industrial, or technical commercial environments strongly preferred
- PNW-based with deep familiarity with the Seattle talent market and employment landscape
- Multi-state employment experience; comfortable navigating varying compliance requirements
- Bachelor's degree in a related field; equivalent experience will be considered
- SHRM-CP/SCP or PHR/SPHR certification preferred
- Exceptional empathy, communication, and interpersonal skills