Director of Outreach & Programming

About the role

Reporting to the Assistant Vice President for Community Relations, the Director of Outreach and Programming will develop, coordinate, administer, and evaluate community programs and special projects conducted by the Office of City & Community Engagement (CCE) at Northeastern University. In collaboration with the Community Relations and Programs Manager and other CCE staff, this position will be an active and responsible contributor to our local and campus communities by fostering collaborative relationships and partnerships that connect, educate, and engage people and organizations throughout our network. The role leads CCE’s programs and partnership initiatives with three focus areas: hosting residents and community groups on campus, managing small‑business and neighborhood‑association partnerships, and delivering programs and offerings open to the public, both on and off campus. The position works closely with CCE leadership to set and meet the department’s budget and program‑oriented goals and supports Northeastern’s vision of becoming a model institution for community engagement.

Responsibilities

• Generate and facilitate partnerships and programs that respond to the needs, interests, and concerns of residents, businesses, and community organizations surrounding Northeastern’s Boston campus.
• Refine existing, and/or establish new systems, processes, and tools for tracking, collecting, and sharing outcomes, measurements, and knowledge generated by programs and partnerships.
• Oversee program creation and development, focusing on establishing new and innovative pathways for internal and external collaboration.
• Regularly attend relevant events and engagement activities that foster deeper connections with the local community and stakeholders in the community‑engagement space.
• Assist in developing an external identity for Northeastern’s community programs.
• Assist in developing the outreach strategy for the Northeastern Crossing and future community‑specific spaces on campus.
• Support CCE staff in planning and implementing new and existing programs.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree required; Master’s degree preferred.
• 5+ years of relevant experience in community/civic engagement, community development, program management, and strategic planning for a higher‑education institution or nonprofit organization.
• Idea‑driven with the ability to take creative initiative and demonstrate follow‑through.
• Comfortable working in a fast‑paced environment with diverse personalities.
• Skilled at problem‑solving and resolving conflicts and disputes professionally.
• Relationship‑oriented and results‑driven.
• Effective communicator to various internal and external stakeholders.
• Ability to handle confidential information sensitively.
• Strong abilities in planning and running programs.
• Strong abilities in organization, supervision, administration, and budget management.
• Willing and able to work occasional nights and weekends.
• Excellent verbal and written communication skills with exceptional attention to detail.
• Working knowledge of the Boston community, especially Roxbury, Mission Hill, Fenway, and the South End.

Benefits

Northeastern University offers a comprehensive benefits package for eligible employees, including medical, vision, dental, paid time off, tuition assistance, wellness & life insurance, retirement plans, as well as commuting and transportation benefits. More information is available at https://hr.northeastern.edu/benefits/.

Pay

Compensation Grade/Pay Type: 108S

Expected Hiring Range: $60,315.00 – $85,192.50. The starting salary will depend on education, experience, location, knowledge, expertise, and a comparison to similarly situated employees.