Director of Outlets - F & B

Key Responsibilities

• Oversee all food and beverage outlets within the hotel, including Room Service, Coffee Bar, Lounge, Market, and Banquets.
• Lead, motivate, and manage outlet managers and staff to ensure attentive, friendly, courteous, and efficient service.
• Maintain and improve operational standards to enhance guest satisfaction and loyalty.
• Develop and implement strategies to continually increase sales revenues and surpass budget expectations.
• Monitor and control payroll and overhead costs to stay within budgeted targets.
• Ensure compliance with health, safety, and sanitation standards across all outlets.
• Collaborate with the culinary team to develop innovative menus and promotional initiatives.
• Analyze financial reports and operational data to identify opportunities for growth and efficiency.
• Foster a positive, team-oriented work environment that encourages professional development.

Requirements

• Proven experience in food and beverage management, preferably within a hotel or hospitality setting.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Demonstrated ability to increase sales and manage budgets effectively.
• Knowledge of health and safety regulations related to food service.
• Ability to analyze financial data and develop strategic plans.
• Flexibility to work varied shifts, including evenings, weekends, and holidays.
• A passion for delivering outstanding guest service and creating memorable experiences.