Director of Operations, Powder Coating

Relocation to Virginia Beach, VA is required for this full‑time Director of Operations position at SJS Industrial, a veteran‑owned media blasting, industrial painting, powder coating, and light fabrication shop serving military and maritime customers.

Responsibilities

• Responsibility for Industrial Division budget, including COGS and staffing.
• Report production activities and process improvements to senior management.
• Perform production planning and scheduling to ensure no loss of production time.
• Work with the quality control inspector to identify and pull defective work from production and route it to the rework line.
• Anticipate challenges and minimize impact through regular customer meetings or proactive feedback sourcing.
• Identify and target new market share opportunities with existing customers by co‑developing roadmaps, RFPs/RFQs, managing proposals, and negotiating deals.
• Maintain contact with customers to ensure satisfaction, resolve issues, and implement new solutions.
• Collaborate with Sales Account Executives to identify and develop potential new clients through outbound calls, office visits, and networking.
• Ensure long‑term relationships with commercial and industrial clients in the Hampton Roads region needing paint, ceramic coating, and powder coating services.
• Maintain communications with SJS employees regarding company updates.
• Demonstrate a strategic approach to new and existing customers through opportunity planning.
• Provide data input into systems such as Word, Excel, and PowerPoint to support duties.
• Perform other duties as assigned.

Qualifications

• Degree in Industrial Engineering, Industrial Operations Management, Business Administration, or a related field; veterans may provide equivalent education, training, or experience (e.g., DD 214).
• 10+ years of experience as a Production Supervisor or Industrial Production Manager, managing a crew of 10 or more.
• Strong leadership background.
• Proven ability to lead teams in high‑stress environments.
• OSHA 10 or OSHA 30 certification preferred; other safety knowledge accepted.
• Demonstrated ability to meet deadlines and support other departments.
• Extreme attention to detail with data‑driven analysis and recommendations.
• Strong problem‑solving and analytical skills.
• Ability to resolve conflicts while balancing multiple priorities.
• ISO‑9000 experience in defect elimination, waste reduction, continuous process improvement, and efficiency preferred.
• Must pass drug test and background check.

Pay

Salary range is $100,000 to $170,000 annually. Compensation reflects factors such as experience, education, skills, budget constraints, and internal equity; the actual salary may vary.

Benefits

• 80 hours of accumulated PTO
• 7 paid federal holidays
• 2 floating holidays
• Variety of insurance options