Director of Operations - OSS

Job Duties

• Provides operational leadership, management, and coordination for OSAS activities related to systemwide initiatives.
  • Develops and maintains office-wide systems to track priorities, deliverables, deadlines, meeting action items, technology implementations, grant-funded projects, and the OSAS webpage.
    • Ensures OSAS initiatives move from concept to coordinated execution through clear timelines, effective follow-up, consistent documentation, and appropriate accountability.
  • Supports the development, maintenance, and monitoring of OSAS and related grant budgets.
    • Provides oversight and management of budget operations, procurement processes, contract coordination, and business procedures in accordance with system office guidelines, including development of budget reports for grant-funded activities and oversight of the annual and periodic budget reporting processes for TBR.
  • Supervises the work of the OSAS Coordinator, graduate assistants, interns, and other designated staff related to OSAS operations.
    • Provides direction, workflow management, accountability, and support to ensure office functions are completed accurately, efficiently, and in alignment with OSAS priorities.
  • Captures the internal operational infrastructure needed to support effective college-facing service, including meeting structures, shared resources, communication processes, documentation, calendar management, event logistics, professional development coordination, and the development of consistent materials that clearly articulate OSAS priorities, services, and support for TBR colleges.
    • Helps ensure OSAS communications and resources are clear, aligned, accessible, and reflective of the office’s role in supporting student access and success across the system.
    • Identifies opportunities to improve consistency, responsiveness, and efficiency in OSAS support to TBR colleges.
  • Represents OSAS on cross-functional system office teams as assigned and supports implementation of TBR initiatives requiring coordination across departments, divisions, colleges, and external partners.

  Minimum Qualifications

  • Bachelor’s degree in education, business administration, public administration, higher education administration, or related field.
  • Five years of progressively responsible experience in higher education administration, operations management, project management, budget management, process improvement, strategic planning, or related work.
  • Demonstrated experience managing multiple projects, priorities, or initiatives simultaneously.
  • Experience supervising staff, student workers, interns, or project teams.

  Preferred Qualifications

  • Master’s degree in education, business administration, public administration, higher education administration, or related field.
  • Experience working at the community or technical college level.