Director of Nursing Student Services - Nursing Denton

About the role

Serves as the Director of Nursing Student Services for the College of Nursing, providing strategic leadership and operational oversight for the full continuum of student engagement, including prospective students, pre-nursing pathways, and enrolled nursing students. The position exists to design, implement, and manage a comprehensive, data-informed student lifecycle strategy that integrates recruitment, advising, admissions, progression, retention, and graduation processes across multiple campuses and programs. The role ensures compliance with institutional, state, and accreditation requirements while maintaining standardized, efficient, and student-centered operations. The Director is accountable for achieving enrollment, retention, and student success outcomes through effective leadership, operational execution, and cross-functional coordination.

Organizational relationships

Reports to: Professor/Dean of Nursing

Supervises: No supervisory duties

Essential duties

• Develop and implement a comprehensive student lifecycle strategy spanning prospective, pre-nursing, and enrolled student populations.
• Establish and monitor key performance indicators (KPIs) related to enrollment, progression, retention, and graduation outcomes.
• Lead recruitment, outreach, and engagement strategies in coordination with Enrollment Management and university partners.
• Design and oversee structured pre-nursing pathways and advising frameworks to support transition into nursing programs.
• Direct all admissions, progression, retention, and graduation (APRG) processes across undergraduate, graduate, and doctoral programs.
• Ensure compliance with Board of Nursing, accreditation, and institutional requirements related to student processes.
• Coordinate with program directors to align student services operations with program direction, goals, and requirements.
• Standardize policies, procedures, and service delivery models across Denton, Dallas, and Houston campuses.
• Oversee student data systems, ensuring data integrity, accuracy, and compliance with reporting requirements.
• Lead the development, analysis, and verification of data for accreditation, regulatory reporting, and leadership decision-making.
• Develop, maintain, and expand relationships with external partners supporting recruitment and student pipeline development.
• Identify and implement process improvements to enhance operational efficiency and student outcomes.
• Provide leadership, supervision, and professional development for student services and enrollment staff.
• Represent the College in institutional committees and external partnerships.
• Support strategic initiatives related to student access and success.
• Perform other duties as requested.

Education

Master’s degree required. Doctorate degree preferred.

Experience

• Minimum 5–7 years of progressive leadership experience in higher education.
• Experience in enrollment management, student services, or academic operations.
• Experience managing multi-campus operations and cross-functional teams preferred.

Knowledge, skills, and abilities

• Knowledge of student lifecycle management from recruitment through graduation.
• Knowledge of enrollment management strategy and student success frameworks.
• Knowledge of admissions, advising, and retention processes.
• Knowledge of higher education compliance, accreditation, and regulatory requirements.
• Skills in strategic planning and execution.
• Skills in leadership and staff supervision.
• Skills in data analysis and performance tracking.
• Skills in process development and operational standardization.
• Skills in written and verbal communication.
• Ability to lead complex, multi-campus operations.
• Ability to align strategy with operational execution.
• Ability to manage competing priorities in a high-impact environment.
• Ability to build and maintain partnerships across internal and external stakeholders.
• Ability to ensure compliance and consistency across programs and campuses.

Physical demands

The employee may be required to travel.

Work environment

Work is normally performed in a typical interior work environment.

Safety

Employees are responsible for completing assigned tasks safely and efficiently, and supervisors are responsible for creating and maintaining a safe work environment. Employees must report any unsafe work conditions or practices, as well as any near-miss incidents, to their supervisor and Risk Management.